Detach the 2 licenses from the current emails & attach to new emails (Microsoft Project)

Nazeer A V 0 Reputation points
2026-03-09T08:17:13.46+00:00

Detach the 2 licenses from the current emails & attach to new emails for MS Project Move from: Microsoft 365 and Office | Project | For home | Windows

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Katerina-N 9,305 Reputation points Microsoft External Staff Moderator
    2026-03-09T16:50:55.8133333+00:00

    Hello Nazeer A V,

    Thank you for posting your question in the Microsoft Q&A forum!

    I understand that you want to detach the 2 licenses from the current emails. I truly understand how you feel. Let me assist you go through this situation.

    With your situation, unfortunately you cannot self‑transfer Project licenses between emails.

    You could contact Microsoft Billing Support and request a one‑time manual transfer.

    1. Go to: https://support.microsoft.com/contactus
    2. Choose:
      • Personal account
      • Billing & Payments
    3. Sign in (use any working Microsoft account if the old one is inaccessible)
    4. Request chat or callback
    5. Ask them to:
      • Remove Project license from old email
      • Reassign it to new email

    But please understand that the approval is not guaranteed.

    I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

    Best Regards,


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  2. AI answer

    2026-03-09T08:17:24.6866667+00:00

    Licenses for Microsoft Project (Project Online or Project for Microsoft 365) are always tied to user accounts inside a Microsoft 365 tenant and can only be reassigned by a tenant administrator. End users cannot “detach” a license from one email and “attach” it to another on their own.

    For scenarios where an organization is moving users between plans (for example, from Project Lite to Project Online Essentials, or from Project Online Plan 2 to Project Online Premium), the reassignment is done by an admin using Microsoft 365 admin tools or PowerShell. The provided example shows how an admin can bulk-change licenses with a script:

    $users = Get-MSOLUser
    ./Manage-MSOLLicense.ps1 -IAgreeToTheDisclaimer -users $users -Logfile c:\temp\license.log -NewSKU orgID:NewSKU -ExistingSKU orgID:ExistingSKU
    

    In this pattern:

    • ExistingSKU is the current license SKU assigned to users.
    • NewSKU is the license SKU to assign instead.
    • orgID is the Microsoft 365 domain/tenant ID.

    To move two Project licenses from old email accounts to new ones, an administrator would:

    1. Remove (unassign) the Project license SKU from the two old user accounts in the Microsoft 365 admin center or via PowerShell.
    2. Assign the same Project license SKU to the two new user accounts.

    If the licenses were provisioned and are managed by a third party (for example, a partner or service provider tenant), only that tenant’s administrators can perform these changes. The license is controlled by the tenant where it was originally assigned, not by the individual email owner.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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