cant contact support

Desirée Colson 20 Reputation points
2026-02-22T02:59:20.18+00:00

I would like to contact support chat about an ongoing issue: 7098152429.

I am signed in to microsoft already, but whenever I go to the page to contact support - I find I am no longer signed in, and every time I try to sign in on that particular page, the sign in doesn't work.

I've tried phoning the 0800 number and informed to go to internet.

Is there any other way I can get in direct contact with microsoft support people?

Microsoft 365 and Office | Other
0 comments
Answer accepted by question author
Quinn.HP 9,805 Reputation points Independent Advisor
2026-02-22T04:59:17.9366667+00:00

Hello, I'm Quinn and here to help!

If the support page keeps signing you out, try using a different browser or an incognito/private window, and make sure you are signed in before opening the contact page. You can also go directly to: https://support.microsoft.com/contactus to start a chat.

Microsoft mainly handles support through:

Online chat

Support website

Or region-specific phone numbers

There is usually no direct public email for live support.

Was this answer helpful?

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-02-22T03:00:30.1266667+00:00

    To contact Microsoft support, you can try the following steps:

    1. Use the Help Feature: Go to outlook.com and sign in. Click on "Help" in the ribbon, then select "Help" again from the sidebar. Enter your issue in the box provided. If the suggested solutions do not resolve your issue, scroll down and select "yes" under "still need help." Then, click on "chat with a supported agent."
    2. Contact Support Directly: If you are still facing issues signing in, you can try to reset your password or clear your browser cache and cookies. Alternatively, you can use a different browser or device to access the support page.
    3. Phone Support: If you prefer to speak with someone, you can find customer service phone numbers on the Microsoft support website. Make sure to initiate the contact rather than responding to unsolicited calls or messages.

    These methods should help you connect with Microsoft support regarding your ongoing issue.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.