Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello, I'm Quinn and here to help!
Here's how to cancel your subscription:
- Go to the Microsoft account services page.
- Sign in with the same email address that is being billed.
- Under Services & subscriptions, look for Microsoft 365 (or Office/Word).
- Click Manage next to the subscription.
- Choose Cancel subscription. If you don’t see the option, it may mean you’re signed in with the wrong account. Try other email addresses you may have used.
For more details, please see the official Microsoft support article: