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After previously working fine, Windows Hello on my laptop now has a problem and the suggested "fix" to run the setup again can't be used as the PIN, facial recognition and fingerprint options are all "currently unavailable".
Can you go to your Windows Settings > Accounts > Access Work or School (note, it is the briefcase icon, not the envelope icon). Then see if the organization email address is still listed? If so, click on it and then disconnect it.
Restart the computer and see if you can now set them up.
Almost there. Many thanks for this suggestion, EmilyS726. Disconnecting the organizational account now allows the Hello options and PIN works after restart. Facial recognition is still not working but I'll get onto that later.
