I can't get our Office LTSC 2024 to install, I continue to get Error Code: 0-2048(0)

Question

I can't get our Office LTSC 2024 to install, I continue to get Error Code: 0-2048(0)

Lisa Fansher 10

I have downloaded the current Office Deployment tool, I have extracted the ODT files, I have created a configuration.xml using the OCT and with the sample in Notepad (many many times). I have saved one with and without a source path. But no changes I have made allow me to install. I consistently get Configuration File now found. Error Code: 0-2048(0)

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3 answers

Answer 1

The error code 0-2048(0) typically indicates that the configuration file specified for the Office Deployment Tool (ODT) cannot be found. Here are some troubleshooting steps you can take to resolve this issue:

Verify Configuration File Location: Ensure that the configuration.xml file is located in the same directory as the setup.exe file of the Office Deployment Tool. If the configuration file is in a different location, you need to specify the correct path in the command line when running the setup.
Check File Name and Extension: Make sure that the configuration file is named correctly (e.g., configuration.xml) and that it has the correct file extension. Sometimes, saving the file with a .txt extension instead of .xml can cause this issue.
Run Command Prompt as Administrator: Ensure that you are running the command prompt as an administrator. Right-click on the Command Prompt and select "Run as administrator" before executing the setup command.
Correct Command Syntax: When executing the command, ensure that you are using the correct syntax. For example:
```
   setup /configure configuration.xml
```
If you have saved the configuration file with a different name, replace configuration.xml with the actual name of your file.
Review Configuration File: Double-check the contents of your configuration.xml file to ensure that it is correctly formatted and contains all necessary settings. You can use the sample configuration provided in the ODT documentation as a reference.
Use Office Customization Tool (OCT): If you haven't already, consider using the Office Customization Tool (OCT) to create your configuration file, as it simplifies the process and reduces the chance of errors.

If you continue to experience issues after trying these steps, consider checking the logs generated by the ODT for more detailed error information, which can help in diagnosing the problem further.

Answer 2

Dear @Lisa Fansher,

Thank you for reaching out to the Microsoft 365 Q&A forum community. The error 0-2048(0) typically indicates that the Office Deployment Tool (ODT) cannot locate your configuration file.

To help me narrow down the cause, could you please provide the following details?

Can you share the exact content of your configuration.xml (removing any sensitive info)?
What version of Windows are you trying to install Office LTSC 2024 on?
Have you checked any other logs for related errors during the installation process?

In the meantime, please try the following official troubleshooting options which usually resolve issues with basic issues:

Option 1: Verify file placement and naming

Ensure your configuration.xml is in the same folder as the ODT executable (setup.exe).
Confirm the file is named exactly configuration.xml (without extra spaces or characters).

Option 2: Use a minimal configuration file

Create a new configuration.xml in Notepad with the code below. Replace Product ID and Source Path with your Office LTSC 2024 details (e.g., volume license channel).

<Configuration> 
  <Add SourcePath="Server\Share\OfficeLTSC2024" OfficeClientEdition="64"> 
    <Product ID="ProPlus2024Volume" PIDKEY="XXXXX-XXXXX-XXXXX-XXXXX-XXXXX"> 
      <Language ID="en-us" /> 
    </Product> 
  </Add> 
</Configuration>

SourcePath: The network or local path containing Office LTSC 2024 installation files.
PIDKEY: Your volume license product key (if unavailable, omit this line; you can activate later).
For Office LTSC Standard 2024, use Standard2024Volume as the Product ID.

For more details, please refer to Microsoft’s official documentation: Deploy Office LTSC 2024 - Office | Microsoft Learn

Option 3: Run the ODT correctly

Open Command Prompt as Administrator in the ODT folder and execute: setup.exe /configure

Note: Run the command from the folder containing setup.exe and configuration.xml.

If the issue persists

Step 1: Check file encoding

Save configuration.xml with UTF-8 encoding (in Notepad: File > Save As > Encoding: UTF-8).

Step 2: Validate source path

Ensure the SourcePath points to the root folder containing Office setup files (e.g., Office folder with setup.exe). Example:

<Add SourcePath="C:\OfficeLTSC2024" OfficeClientEdition="64">

Step 3: Download installation files

If source files are missing, use the ODT to download them. Create a download.xml:

<Configuration> 
  <Add SourcePath="C:\OfficeLTSC2024" OfficeClientEdition="64"> 
    <Product ID="ProPlus2024Volume"> 
      <Language ID="en-us" /> 
    </Product> 
  </Add> 
</Configuration>

Run:

setup.exe /download download.xml

Then install using the configuration.xml pointing to C:\OfficeLTSC2024.

For more details, please refer to Microsoft’s official documentation: Configuration options for the Office Deployment Tool - Microsoft 365 Apps | Microsoft Learn

Please note that as a forum moderator, I don’t have access to backend tools or internal systems to investigate further, and certain settings or configurations are managed exclusively by your organization’s administrators, so I’m unable to check or make changes on that side. That said, I truly hope these suggestions help you move forward.

If the error continues, share your configuration.xml (remove any sensitive info), and we’ll review it. Please let me know if you have any further questions or if the problem persists after trying these solutions. Thank you for your patience and cooperation.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Sophie N 18,175 Reputation points Microsoft External Staff Moderator

2025-12-15T01:17:39.22+00:00

Dear @Lisa Fansher,

I hope you’re doing well. I just wanted to check in and see how things are going with the steps I shared earlier. If you ran into any difficulties at any point or if something is unclear, please don’t hesitate to let me know. I completely understand that these processes can sometimes be tricky, and I’m here to make it as easy as possible for you.

Feel free to share any details or questions you might have, I’m ready to listen and assist you further.
Lisa Fansher 10 Reputation points

2025-12-15T14:29:30.5066667+00:00

I was having issues getting to my server files while in an elevated command prompt. Found I had to use 'push d' to get to the right path and then was able to install. I was able to use the setup command in internet explorer for the last two version installs I have; so the elevated command was different.
Sophie N 18,175 Reputation points Microsoft External Staff Moderator

2025-12-16T03:17:46.7566667+00:00

Dear @Lisa Fansher,

Thank you again for taking the time to share your experience with accessing server files and completing the Office LTSC 2024 installation. I’m really glad to hear that using the pushd command in an elevated Command Prompt helped you locate the correct path and complete the installation. Your note about previously launching the installer through Internet Explorer for older versions is also genuinely helpful context for others who may face a similar issue.

We truly appreciate your contribution. Insights like yours make the community stronger and help users resolve problems much faster. If you found my earlier suggestion helpful or you’d like to make your solution more visible to others, please consider marking your reply as accepted on the Q&A forum. This greatly improves discoverability and allows more people to benefit from your experience.

If you run into any other issues or have more questions, feel free to reach out anytime, I’m always here and happy to help.

Answer 3

Stanislav Khavruk 0

I was getting the same error. The solution was simple: open Console/Terminal/PowerShell with administrator privileges, and the installation started without errors. This error 0-2048(0) is just misleading.

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