How to recover files

Petar Aleksic 0 Reputation points
2025-12-09T03:15:06.56+00:00

I have moved videos from my phone to windows via USB cable.

Accidentally I chose an option "undo move" and Windows deleted my files without trace. It did not return them to the phone or sent it to Recycle bin...just deleted it permanently.

I have tried Windows recovery tool and several recovery apps but without any luck.

What is to be done?

Windows for home | Windows 11 | Recovery and backup
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  1. Kimberly Olaño 23,635 Reputation points
    2025-12-09T05:54:17.5333333+00:00

    Thanks for sharing the details, Petar! Try to Recover Directly From the Phone’s Storage

    When you “undo move,” Windows likely issued a delete command to the phone, not the PC.

    This means PC recovery tools won’t find anything because the deletion happened on the phone’s internal storage.

    What to do:

    If it’s an Android phone

    you must use a tool that can scan MTP devices or raw storage, NOT the PC:

    Use one of these:

    • FoneLab Android Data Recovery
    • EaseUS MobiSaver for Android
    • iMobie DroidKit
    • Tenorshare UltData for Android

    These tools are designed to scan Android storage where deleted media still exists until overwritten.

    Important:

    Do not record videos, take photos, or install apps on the phone → this overwrites deleted blocks.

    • Enable:
      • Developer mode USB debugging

    These apps will guide you through it.

    If It’s an iPhone: Your Only Chance Is a System Image Scan

    iPhones do not allow file-system recovery through USB.

    But you can still check:

    iTunes (Finder) backups

    iCloud backups

    iCloud Photos "Recently Deleted" (30 days)

    If you used any of these before the transfer attempt, recovery is still possible.

    See if this helps. If you need further assistance just let me know.

    Best regards,

    Kimberly

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  2. AI answer

    2025-12-09T03:15:16.3166667+00:00

    If you have permanently deleted files from your Windows system and they are not recoverable through standard recovery tools, there are a few potential options to consider:

    1. File History: If you had File History enabled before the files were deleted, you can restore previous versions of your files. You can access this feature by going to the folder where the files were originally located, right-clicking, and selecting "Restore previous versions."
    2. Previous Versions: Similar to File History, Windows allows you to restore files from previous versions if you have System Protection enabled. You can check this by right-clicking on the folder where the files were stored and selecting "Restore previous versions."
    3. Azure Backup: If you were using Azure Backup, you might be able to restore your files from there. This requires prior configuration of the backup tool.
    4. Professional Data Recovery Services: If the files are critical and you cannot recover them using the above methods, you might consider seeking help from professional data recovery services. They often have specialized tools and techniques to recover lost data.

    Unfortunately, if none of these methods are available or successful, the chances of recovering permanently deleted files are quite low. It's always a good practice to regularly back up important files to avoid such situations in the future.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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