Windows Sandbox fails to open with 0x800705B4

Michael Higham 265 Reputation points
2025-12-04T20:27:54.12+00:00

I'm having a problem running Windows Sandbox on my Windows 11 PC.

When I start Windows Sandbox, it stalls at the logo for ten minutes or so, and then an error message shows up:

User's image

Restarting the PC and uninstalling and reinstalling Windows Sandbox don't correct the problem.

Anybody else experiencing this problem?

Windows for home | Windows 11 | Apps

29 answers

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  1. Jophiel Bachiller 0 Reputation points
    2026-04-28T15:53:50.6533333+00:00

    After multiple attempts to uninstall, reinstall, repair, and reset Windows Sandbox and other system components on Windows 11 (Build 10.0.26200 / 25H2)—including repairing the OS itself and uninstalling/reinstalling several Windows updates—I was finally able to pinpoint the root cause.

    In my case, the issue was graphics driver–related.

    Initially, I updated my discrete GPU drivers, but that alone did not resolve the problem. I was running an AMD Radeon card, and even with the latest drivers installed, Windows Sandbox continued to fail with the Reconnect issue. I rolled back all AMD drivers, ran the AMD Cleanup Utility, and saw temporary improvement, but the problem eventually returned.

    What ultimately resolved it was disabling the onboard graphics adapter. After disabling the Intel UHD Graphics 770 driver in Device Manager, Windows Sandbox began launching normally and consistently. I then reinstalled the latest AMD drivers—specifically the OEM drivers from the Dell support site, not the AMD Adrenaline Suite—and the system has remained stable since.

    TL;DR: Before repairing or resetting Windows Sandbox or other system components, try disabling the onboard graphics adapter in Device Manager. This alone resolved the issue for me without requiring further OS-level repairs.

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  2. Krzysztof Huryn 30 Reputation points
    2026-01-30T07:46:26.51+00:00

    It appears that Microsoft have finally fixed the issue in update "2026-01 Preview Update (KB5074105) (26200.7705)" where we find following info in the release notes:

    "[Windows Sandbox] Fixed: This update addresses an issue that could cause Windows Sandbox to stop responding during start up and display error 0x800705b4."

    I have just tested it, and my Sandbox starts again, using default settings.

    Crossing fingers it will last!

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  3. #WANG YIFENG# 0 Reputation points
    2025-12-19T02:08:16.5033333+00:00

    Same problem here. Please fix this. Sandbox failed to launch.

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  4. Ekkehard Wald 10 Reputation points
    2025-12-18T11:47:02.09+00:00

    I'm wondering that no one from Microsoft gives a comment or hint to this error.

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  5. Vladimír Kordas 10 Reputation points
    2025-12-17T11:37:25.0933333+00:00

    Same problem. Even turning Windows Sandbox off and on again in Windows Features didn’t help. It just stays stuck on the loading screen with the spinning circle. I noticed the issue after installing the updates (KB5070311) (26200.7309) and (KB5072033) (26200.7462). :(

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