Restore missing emails after my email account got hacked

If your email account has been hacked and you are missing emails, you can try to restore them using the recovery features available in your email service. Here are some steps you can take:

1. Check the Recover Deleted Items Section: If you haven't already, check the "Recover Deleted Items" feature in Outlook or Outlook on the web. This feature allows you to recover items that have been deleted but not yet purged.
2. Use the In-Place eDiscovery Tool: If you are an administrator, you can use the In-Place eDiscovery tool to search for and recover deleted items. This tool allows you to search for missing items in a user’s mailbox, including those that may have been permanently deleted.
3. Search Mailbox: If you have the necessary permissions, you can use the Exchange Management Shell to search for messages in the mailbox. For example, you can use the Search-Mailbox cmdlet to specify search criteria and target a discovery mailbox for recovery.
4. Contact Support: If you are unable to recover the missing emails yourself, consider reaching out to your email service provider's support team for assistance. They may have additional tools or methods to help recover your emails.
5. Enable Single Item Recovery: Ensure that the single item recovery feature is enabled for your mailbox, as this allows for the recovery of messages that have been purged, provided the retention period has not expired.

Make sure to act quickly, as there may be time limits on how long deleted items are retained before they are permanently removed.

References:

• Recover deleted messages in a user's mailbox in Exchange Online
• Recover deleted messages in a mailbox in Exchange 2013