Copilot m365 textbox move to the top when copilot writes or I scroll to the bottom

Rogelio Gámez 55 Reputation points
2025-10-07T13:15:08.3866667+00:00

I was recently moved to copilot 365 and this is happening.

The textbox moves to the top and I can no longer see the conversation.

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Same case for the desktop app:
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Microsoft Copilot | Windows Copilot | App

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  1. Philip Cox 0 Reputation points
    2026-04-02T10:59:54.99+00:00

    This is still happening today!!!

    It surely is a simple CSS fix from Microsofts side?????????

    Sloppy work for such a big Corpo.

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  2. Werner Schott 5 Reputation points
    2025-11-13T11:59:55.7233333+00:00

    Seriously Microsoft. Either give up of make Copilot useable.

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  3. Joel Edwards 20 Reputation points
    2025-10-14T09:11:52.0633333+00:00

    Found a "workaround" that's still kinda annoying, but at least makes it usable again temporarily. set page zoom to something really high like between 200-400% zoom, then reset back to 100% zoom and the text input box will reset to the bottom. its temporary though as soon as you send a reply then it goes haywire again, so after every response you send just set zoom to 200+% and then back to 100%.

    Stupid workaround but we do what we must...

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  4. Richard Gregory 5 Reputation points
    2025-10-10T11:13:57.0333333+00:00

    Exactly the same behaviour for me too. As a workaround, I have the sidebar open and keep conversations in that window for now.

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  5. Haien-L 7,740 Reputation points Microsoft External Staff Moderator
    2025-10-07T17:37:13.5633333+00:00

    Dear Rogelio Gámez

    Thanks for posting your question in the Microsoft Q&A Foum. I'm Haien from Microsoft Q&A. 

    This kind of behavior, where a persistent UI element like the input box interferes with the content display, is generally related to the rendering logic of the web application or desktop container for Copilot.

    You can try this recommended prompt structure and let me know anything news for narrowing down your problem:

    • In your browser (Edge, Chrome, etc.), clear the cache and cookies for all time.
      • Test if the issue persists in another supported browser to isolate it to a single browser's settings or profile. 
      • Temporarily disable all browser extensions, especially those related to ad-blocking or styling, as they can interfere with web page rendering.
      • Set page zoom to 100% (Ctrl + 0) and try "Reading view" (F9) temporarily—it can stabilize scrolling in chat interfaces
    • In Microsoft Edge (recommended), go to Settings > System and performance > Turn off "Efficiency mode" to reduce any throttling on dynamic elements. Also, ensure Edge is updated via Help and feedback > About Microsoft Edge.
    • For the desktop app, go to Settings > Apps > Installed apps > Search for "Microsoft Edge" > Click the three dots > Advanced options > Repair. If needed, select Reset (note: this may clear local chat history, so back up any important ones first).

    For additional information, please visit this article: Copilot troubleshooters - Microsoft Support

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in Change your Microsoft Q&A preferences | Microsoft Learn to enable e-mail notifications if you want to receive the related email notification for this thread. 

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