Microsoft office home 2024 is not activated

sreedevi bheemanapalli 20 Reputation points
2025-08-28T07:58:05.21+00:00

Hi, I have purchased office home 2024 and installed in my Mac computer. When I am trying to activate applications, not activated. It looks for office 365 subscription. What is the resolution ? If office home 2024 needs microsoft 365 as well, I wanted to cancel my purchase.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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Answer accepted by question author
GsN5034 - IA 79,595 Reputation points Independent Advisor
2025-08-28T08:31:51.5433333+00:00

Hello, thank you for reaching out to Microsoft Q&A.

Try removing the Office license for your MAC using the License Removal Tool and activate it.

  1. You can download the License removal tool from the official Microsoft website.

https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

  1. Run the .PKG file downloaded, and click continue.
  2. Follow the prompts to remove the office licenses for your device and select close.
  3. Open office applications and sign in with your account to activate Office.

Let me know if you still need more help.

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