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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
OneDrive on Mac keeps crashing, and I have tried every single troubleshooting step possible. Here's a truncated version of the error message:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)
Date/Time: 2025-07-29 19:38:02 +0000
Application Name: OneDrive
Application Bundle ID: com.microsoft.OneDrive-mac
Application Signature: ????
Application Bitness: x64
Application Version: 25.127.0701.0006
Crashed Module Name: MacCrossPlatformUX
Crashed Module Version: 1.0
Crashed Module Offset: 0x000000000019eb98
Blame Module Name: MacCrossPlatformUX
Blame Module Version: 1.0
UnsymbolicatedChecksum: 2DECAA6D2726F98BAB349D89C08581B6
Blame Module Offset: 0x000000000019eb98
StackHash: a9ce4c229a71c6b6_1_main
Application LCID: 1024
Extra app info: Reg=English Loc=0x0400
Build Type: Release
Crashed thread Stack Pointer: 0x_000000016ae41850
Crashed thread: 0 OS Information
Operating System: Mac OS X 15.6 (Build 24G84)
CPU: ARM64e, Logical CPU Count: 8
Physical Memory: 16384 MB
Device_model: MacBookPro18,3
Screen: 1352.000000 x 845.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 1352.000000, 845.000000
CrashedApp_Virtual_Memory_Size_MB: 407020.781250
CrashedApp_Resident_Memory_Size_MB: 270.390625
CrashedApp_Memory_Footprint_MB: 77.034912
ErrorReportingDeviceUUID: 08FF61A6-23A4-5A61-BBB9-9EA7B4538641
ErrorReportingUUID: 56586200-27D3-4FDD-B8CC-58144F577412
ULS UUID: B0469641-94AC-44B2-A4D5-9CC19E725914
CrashedLogSessionId: 6B47126B-66F2-4DE2-9A43-DA856E08A809
TimeFromLaunch: 0 hours, 0 minutes, 11 seconds
CrashedSessionDuration: 11
Total errors on this client: 8
A Microsoft file hosting and synchronization service.
Update: I sourced a download of an "Insider" version of the Onedrive app, and my app works perfectly fine now. https://hansbrender.com/all-onedrive-versions-mac/
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi Kevin,
Thank you for the update. I'm glad to hear that using the "Insider" version of the OneDrive app has resolved the issue and that your app is now working perfectly. Since the issue has been resolved, I will consider this task closed. If you encounter any further issues, please don't hesitate to reach out.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Regards,
Carlo | Microsoft Community Support
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Seems like I am having the same issue since updating OneDrive yesterday.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 74%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Me too - this is a definite issue.