i need my folders back

Good day @Echipa Flanco Harlau

Welcome to Q&A forum!

I deeply acknowledge that losing folders and messages can be stressful, especially when it’s accidental. However, don’t worry, Outlook on the web has a few ways to help you recover deleted items.

Here’s a step-by-step guide to recover folders and messages in Outlook on the web for you:

1. Check the “Deleted Items” folder

Outlook automatically moves deleted emails and folders here.

• Go to your Outlook Web.
• In the left pane, click on Deleted Items.
• Look for your folders or individual messages.
  • If you see a folder, right-click it and choose Restore > select the destination folder.

For messages, select them and click Restore or Move to Inbox.

Note: If you deleted a folder, its messages might appear individually in Deleted Items — folders themselves don’t always stay intact.

I have found a related article for you, please take a look for detailed guidance:

Recover and restore deleted items in Outlook

For highlighted information in this article:

2. Search for specific emails

Sometimes messages are still in your mailbox but moved elsewhere.

• Use the search bar at the top of Outlook.
• Type keywords, sender names, or subjects to locate missing messages.

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