Microsoft sign in from IPv6 associated with Microsoft

Trevor M 270 Reputation points
2025-07-27T21:14:14.2766667+00:00

This afternoon I noticed a successful sign in on my Microsoft account from an IPv6 address. I am located in the US, so this is abnormal. The address is 2a01:111:f402:f0f9::f147. The location shows as Phoenix, Arizona.

Upon looking into the address, the signs point to it being a Microsoft Data Center. I reset my password anyway just out of caution.

I already had MFA enabled, my password was reset two weeks prior to this for unrelated reasons, and I never received a login notification after this event. There are no unknown devices or apps connected to my account.

I did update and shutdown my PC around 10-30 minutes before the login appeared on my account. Could this be from a Microsoft service accessing my account?

Microsoft Security | Microsoft Identity Manager

19 answers

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  1. Alan M 0 Reputation points
    2025-08-10T08:40:06.8466667+00:00

    I also have a successful sign in from San Antonio on 29 July.

    Screenshot 2025-08-10 at 6.36.02 pm

    I had 2FA turned on with my Microsoft Authenticator app, set to notify. I have reset my password

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  2. Joel Williams 0 Reputation points
    2025-08-10T17:17:13.53+00:00

    I also had this issue, although for me it is from a Microsoft ipv6 in the Netherlands. Started early August for me.

    Same as others, no mfa prompt, no notification of unusual activity. The signs ins still happen after forcing log out and changing password etc.

    I did contact Microsoft support who gave a fairly unsatisfactory answer that it’s due to having 2fa enabled that activity from Microsoft IPs can show on the session history. I explained that for me the sign in happened well after my last authentication (days after), and they said as long as it’s from a Microsoft IP the account is secure (not sure I agree but that’s what they said…).

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  3. Rob Koch 26,180 Reputation points Volunteer Moderator
    2025-08-11T22:55:55.1433333+00:00

    Everyone monitoring or viewing this thread, please note I have chosen to provide my answers for the likely reasons in a different thread, since the comments added by the poster Thomas to that thread provided valuable added information I could use to reinforce the likely reasons this is occurring.

    The involvement of IPv6, including its history within the Microsoft account Activity logs, as well as the fact that mobile devices have long been known to provide inconsistent location information are all involved.

    Also note that a portion of my responses to Thomas were placed in a comment following one of his, so for a complete reading you'll need to expand the comments and read that long one as well in the following thread.

    Someone else successfully login without going through authenticator app!!?? - Microsoft Q&A

    Individual aspects of what causes the particular alerts you receive may vary, but the general reasons they occur and why are mostly covered in that other thread.

    Rob

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  4. Kendall Saldaño 5 Reputation points
    2025-08-13T07:30:59.53+00:00

    Same problem, two logins from Canadian IP supposedly from Microsoft. I think we deserve an explanation because even having all the security measures, there was no notification in any of the affected users.

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  5. Patrick van den Putte 10 Reputation points
    2025-08-13T14:16:52.73+00:00

    Hi all,

    I'm experiencing repeated unauthorized logins to my account, similar to what others have reported. These occurred on:

    • 28/07
    • 01/08
    • 11/08
    • And also prior to 28/07

    Each time, the login was successful from IP address 2a01:111:f402:f0a6::f160, which appears to be located in the Cardiff, UK area and possibly associated with Microsoft. Notably:

    • I did not receive any notification via the authenticator app.
    • I have already changed my password once.
    • The issue persists, and there's been no satisfactory explanation from Microsoft support.

    Since it seems no one from Microsoft is actively monitoring this thread or providing meaningful follow-up, I believe we need to escalate this through other channels.

    Has anyone managed to get further than a generic or unhelpful response from the Microsoft helpdesk? I not I will try what other channels I/we could use, since this at least needs a serious explanation.

    Best regards,

    Patrick

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