How to disable Files On-Demand in OneDrive MacOS? It's enforced since the last update ...

Anonymous
2022-01-27T12:43:10+00:00

For OneDrive home and business, I cannot disable Files-On-Demand since the last update. This is crucial, I need full access to my files at all time.

What is going on? Why would you enforce Files On-Demand on your customers, isn't it enough to enable it by default? My 70GB of cloud data is not local anymore, sometimes I have no internet, you are locking me away from my files. Also making it impossible for me to do full text searches. Files On-Demand is also too slow, waiting a second to display folder contents is too much when you organize things in deep folder structures.

How I can disable Files On-Demand? Will you please stop knowing the best for your customers? We aren't toddlers. Thanks!

If Files On-Demand is enforced by policy, I will leave your cloud service once and for all.

Microsoft 365 and Office | OneDrive | For business | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-04T18:17:31+00:00

    Hi, Mia; I understand the awkward situation you are in where someone up the chain removed a feature and then has left you to deal with us angry users who no longer have local control over our own files. You need to know that the "Always keep on this device" solution simply doesn't work. I'm a pretty savvy user of both Microsoft and Apple products (I started with Microsoft Office 1.05 in 1984 and bought my first Mac shortly thereafter) and something doesn't work with macOS Monterrey and OneDrive. Microsoft should never have forced us to use Files on Demand in the first place. I know you didn't make that decision, but you have closer access to that person than any of us posting here.

    The only solution I have is to download all my files and leave OneDrive. For those who might be reading, head over to insynchq.com and you'll find a convenient way to access your OneDrive files and keep local copies by default on your computers. And it works with Linux.

    I appreciate your understanding, Mia, and trust you'll leave this post up so users can make their own decisions regarding their files. Have a wonderful day.

    -Russ

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  2. Anonymous
    2022-02-04T13:53:03+00:00

    Michael,

    Thank you for posting the advice to select a few folders or files only. I could not figure out how to even find the "Always Keep on this Device" without that nuanced direction.

    For Microsoft and everyone else, I do agree with the overall sentiment that Microsoft chose to break something that was working. My voice joins the chorus of "fix it!"

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  3. Anonymous
    2022-02-03T02:16:54+00:00

    MICROSOFT: Can you give us an estimate on the fix for this?

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  4. Anonymous
    2022-02-02T19:55:21+00:00

    I was wondering what was happening why my files were taking so long to load and why my internet package had gone over this month and was charging me overage fees.

    I will move my cloud server if this is not changed back. I cannot pay for internet overage fees for DOWNLOADING each of my files each time I need to open them. And it is useless and not worth my time for me to have to hit a button on my thousands of files to "keep on device"

    I would rather move everything to a cloud service that doesn't do things without my consent.

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  5. Anonymous
    2022-02-02T18:39:28+00:00

    I was able to download all my files, but behavior was still unreliable. When I loaded a file to Word from finder, I made a small modification and turned on autosave. It didn’t work (autosave seemed to get hung up and never finish saving), and the file in OneDrive folder both on my Mac and in the online OneDrive account disappeared! I had to restore it from a backup disk!

    I have moved everything to iCloud Drive.

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