My sent items from gmail are not syncing to the sent items in Outlook. Need help.

Anonymous
2024-03-12T02:03:35+00:00

My sent items from gmail are not syncing to the sent items in Outlook. All of my other email accounts sync the sent items to Outlook. Not gmail. Need help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-02-11T00:24:46+00:00

    Hi. I had the same problem in Outlook Classic and found a solution.

    All the settings were correct, server, etc. However, when a message was written it would stay in the 'Outbox' until Outlook was closed and reopened, then it would send. It would not show as sent in Outlook (and yes, I had the "Don't save copies of sent items" unselected), but it did show as sent when I opened Gmail online.

    When I did the suggestion in 6. above of setting the root folder path to INBOX the problems vanished! However, at the same time so did the 40 odd sub-folders that I had created with emails in a folder called 'Personal'.

    So I removed the INBOX setting, the folders reappeared, and so did the sending email problem, as well as not showing sent items.

    The problem was thus somewhow related to having all these subfolders. So I created a separate email account, moved all the subfolders to that, and had a 'clean' Gmail install. I reset the INBOX option on, and since then no issues.

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  2. Anonymous
    2024-11-14T06:28:37+00:00

    I had the same problem ... when I upgraded my Office Business standard subscription to Office Business premium, the problem was solved.

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