How do I verify my account?

Hello Julie,

Thank you for posting in Microsoft community.

I understand you need help in verifying your account. Just to set your expectations, we have limited tools to verify your account, subscription, and service details on Community.

Let me ask:

• I would like to know what @domain and who hosts your email account. Example for @domains: Gmail.com, Yahoo.com, Outlook.com/Hotmail.com
  • Can I tell if the account is for work/school use or personal use (Hotmail/Outlook.com)?
• May I know more about your issue? Are you trying to recover your account?
• Do you get any error message?
• Please send us a screenshot.

The steps to verify your account may vary depending on the type of account you have and the device you’re using. Here are some general steps that you can try:

Note: This is applicable if you are one windows settings.

1. Open the Settings app on your device.
2. Click on Accounts.
3. Click on Your info.
4. Under You need to verify your identity on this PC, click on Verify.
5. Follow the on-screen instructions to complete the verification process.

Let me know if you have further concerns.

Hope this helps!

Regards,

Prince R

Microsoft Moderator