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I have been receiving everyday a single use code to sign into my account with an email of mine -- I have had this email for over 15 years -- someone is trying to get into it. it has a phone number listed with the last digits being 80. my number has NEVER been that. I don't understand how I cannot reset my password without sending a code to that number. this is really starting to piss me off... especially since there isn't a number I can call to contact an actual person. I have gone through putting in my information to try and recover the account, yet it says I didn't provide enough evidence supporting my claim of ownership to this email.
Mod note on Sept 1, 2025.
Brought here by a search? Please read the Post by Sumit on the last page of this thread.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
much appreciated. I didn't know about haveibeenpwned, and it shows 8 data breaches. One being Adobe, which I have a subscription. Thing is, it seems once my email is out in the Dark, I'm not sure if deleting this account\subscription will stop the annoying hacker emails.
I posted a reply to this thread a few years ago wondering the same thing as you. I discovered that, ultimately, it means that your email address was included in a data breach for something not related to outlook or Microsoft. As mine was clearly an outlook email address, the attempts to login to my outlook were incessant using the password that was included in the data breach, like 20-30 a day. I disabled the ability for the email address to be used to login to my outlook, (I'm now using a different one that I use for nothing else) and the attempts to access my outlook stopped immediately.
Separately, every now and again, I get requests for one time codes and these relate to websites where you used your outlook email address to register. Unfortunately, Microsoft does not give you the ability to track where your outlook email is being used to login. It's a deficiency that has been pointed out time and again for years and they never fix it.
My recommendations:
Hope this helps, I know the so called Microsoft experts are completely useless and clueless.
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Yes, there's little doubt that these are hacking attempts. For my part, the last time i got a single use code sent to my back-up email address was about 10 weeks ago, so i feel less alarmed about this than i did.
Last month I recently began to get this email. I've changed my p/w a few times now, making it more complex. Thing is I beleive this is a hack attempt.
Try this - within your MS online account
> click on the 'shield' icon on the left side
> click on 'View my ' sign-in activity'
On my email I see from 5 to 10 attempts (Unsuccessful sign-in) from many different countries on this planet. This happens every day. I suspect if I look through the history there may be attempts from other planets - who knows