Outlook for Mac keeps asking for password on exchange.

Anonymous
2011-10-25T23:41:47+00:00

Using outlook for Mac 2011 on exchange.  Several note that they are constantly being asked formtheir password when it is stored in keychain.  Outlook will not except the password, even though it is correct.  Web mail is fine and virtual machine in windows with outlook 2010 is fine.  Office is updated to latest version.  I have been getting complaints at an average of 2 new a day.  Help please!

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2011-10-27T20:03:27+00:00

The suggestion by Vladimir was about certificates.

I’ve seen this problem numerous times with corrupted Keychain entries.

Outlook stores the password in the Keychain. Launch the /Applications/Utilities/Keychain Access and look for the corresponding entry.

The easiest from there is to delete it (which will allow Outlook to recreate a clean new one next time).

You can also run the Keychain First Aid command from within the application to try and correct any other issue your keychain might have.

Corentin

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  1. Anonymous
    2014-10-19T16:18:14+00:00

    I had to sign up to this community just to thank you MikeSamos

    I have been dealing with this problem for a long time now and your suggestion instantly solved the issue. Brilliant!

    Thanks!

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  3. Anonymous
    2014-01-18T23:23:09+00:00

    Using outlook for Mac 2011 on exchange.  Several note that they are constantly being asked formtheir password when it is stored in keychain.  Outlook will not except the password, even though it is correct.  Web mail is fine and virtual machine in windows with outlook 2010 is fine.  Office is updated to latest version.  I have been getting complaints at an average of 2 new a day.  Help please!

    The same is happening to me in 2014 any suggestions. My iPhone 5s won't airdrop to my mac either.

    Nor can I print from my iPhone 5s.  My daughter can print from her iPhone 4 thou and airdrop from phone as well.

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  4. Anonymous
    2013-11-05T05:15:23+00:00

    Thank, I did exactly what was told and it worked fine.  I figured that might have been the problem and reading this gave me the confirmation needed to implement fix.

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