Outlook for Mac keeps asking for password on exchange.

Anonymous
2011-10-25T23:41:47+00:00

Using outlook for Mac 2011 on exchange.  Several note that they are constantly being asked formtheir password when it is stored in keychain.  Outlook will not except the password, even though it is correct.  Web mail is fine and virtual machine in windows with outlook 2010 is fine.  Office is updated to latest version.  I have been getting complaints at an average of 2 new a day.  Help please!

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2011-10-27T20:03:27+00:00

The suggestion by Vladimir was about certificates.

I’ve seen this problem numerous times with corrupted Keychain entries.

Outlook stores the password in the Keychain. Launch the /Applications/Utilities/Keychain Access and look for the corresponding entry.

The easiest from there is to delete it (which will allow Outlook to recreate a clean new one next time).

You can also run the Keychain First Aid command from within the application to try and correct any other issue your keychain might have.

Corentin

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  1. Anonymous
    2013-06-25T23:37:58+00:00

    I have this using the Google Imap implementation - not an exchange server.  Has anyone seen a fix for this. I just bought Office 2011 for the Mac, installed it and now I have to enter a password every 5 minutes while working?

    Have you tried deleting the corresponding Keychain entry as suggested?

    Corentin

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  2. Anonymous
    2013-06-24T17:43:37+00:00

    I have this using the Google Imap implementation - not an exchange server.  Has anyone seen a fix for this. I just bought Office 2011 for the Mac, installed it and now I have to enter a password every 5 minutes while working?

    Any help is greatly appreciated.

    Thanks

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  4. Anonymous
    2012-09-25T15:57:49+00:00

    Hello Pikandi,

    No, This for Exchange email only.  Do you have an Exchange server setup with Active directory also?

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