Unable to Move/Drag Window using New Teams

Anonymous
2023-09-19T04:06:05+00:00

I switched to "New Teams" about a week ago but since switching I am unable to move the window by dragging the title bar. I can resize, but dragging on the title bar does nothing:

I'm using Windows 10 Pro 10.0.19045 with a multi-monitor setup. I've done multiple restarts and had a windows update since starting to use it and the issue persists.

Microsoft Teams | Microsoft Teams for business | Chats | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-11-21T03:55:52+00:00

I had this issue until I installed the latest webview2 runtime installer (using the evergreen standalone installer). https://developer.microsoft.com/en-us/microsoft-edge/webview2#download-section

Teams uses WebView2 and my guess is that if you installed an older version teams would try to use this version - but if you had never installed it before it would install the latest for you.

About 6-7 of my colleagues had the same issue, and after installing the evergreen webview2 runtime on each affected machine they all work normally now.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2023-11-12T22:05:50+00:00

Hello,

If anyone happens to get the same issue and nothing helps - reinstall WebView2. That's how I fixed it.

Take care

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

35 additional answers

Sort by: Oldest
  1. Anonymous
    2023-12-06T09:47:42+00:00

    I have the same problem.

    Last update: 6 december 2023

    Teams version: 23306.3314.2555.9628

    Client version: 49/23101227708

    I can't in update or reinstall Webview2 as I'm on a desktop that is managed by the company I work for.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-12-14T01:47:44+00:00

    I confirmed "repair" webview2 can resolve this issue.

    steps:

    1. go to windows settings => app => find webview2 => press : option => select "repair"
    2. restart the "new teams"

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more