Unable to Move/Drag Window using New Teams

Anonymous
2023-09-19T04:06:05+00:00

I switched to "New Teams" about a week ago but since switching I am unable to move the window by dragging the title bar. I can resize, but dragging on the title bar does nothing:

I'm using Windows 10 Pro 10.0.19045 with a multi-monitor setup. I've done multiple restarts and had a windows update since starting to use it and the issue persists.

Microsoft Teams | Microsoft Teams for business | Chats | Other

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Anonymous
2023-11-21T03:55:52+00:00

I had this issue until I installed the latest webview2 runtime installer (using the evergreen standalone installer). https://developer.microsoft.com/en-us/microsoft-edge/webview2#download-section

Teams uses WebView2 and my guess is that if you installed an older version teams would try to use this version - but if you had never installed it before it would install the latest for you.

About 6-7 of my colleagues had the same issue, and after installing the evergreen webview2 runtime on each affected machine they all work normally now.

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Anonymous
2023-11-12T22:05:50+00:00

Hello,

If anyone happens to get the same issue and nothing helps - reinstall WebView2. That's how I fixed it.

Take care

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35 additional answers

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  1. Anonymous
    2024-01-04T00:30:16+00:00

    it worked for us as well after updating Webview2 thank you for this post.

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  2. Anonymous
    2024-01-09T14:15:29+00:00

    I had this issue until I installed the latest webview2 runtime installer (using the evergreen standalone installer). https://developer.microsoft.com/en-us/microsoft-edge/webview2#download-section

    Teams uses WebView2 and my guess is that if you installed an older version teams would try to use this version - but if you had never installed it before it would install the latest for you.

    About 6-7 of my colleagues had the same issue, and after installing the evergreen webview2 runtime on each affected machine they all work normally now.

    When I try this I get "Installation failed. The Microsoft Edge WebView2 Runtime is already installed for the system."

    I had to completely uninstall WebView2 through add/remove programs, and then re-install with the installer. Now it works.

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    1 person found this answer helpful.
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  3. Anonymous
    2024-01-31T15:05:25+00:00

    I have the same version, and cant find an option to search for updates - it just issues occured while checking for updates. I wonder if it's because like yourself the company are rolling it over over a few months and I'm accessing it early?

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