Unable to Move/Drag Window using New Teams

Anonymous
2023-09-19T04:06:05+00:00

I switched to "New Teams" about a week ago but since switching I am unable to move the window by dragging the title bar. I can resize, but dragging on the title bar does nothing:

I'm using Windows 10 Pro 10.0.19045 with a multi-monitor setup. I've done multiple restarts and had a windows update since starting to use it and the issue persists.

Microsoft Teams | Microsoft Teams for business | Chats | Other

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Anonymous
2023-11-21T03:55:52+00:00

I had this issue until I installed the latest webview2 runtime installer (using the evergreen standalone installer). https://developer.microsoft.com/en-us/microsoft-edge/webview2#download-section

Teams uses WebView2 and my guess is that if you installed an older version teams would try to use this version - but if you had never installed it before it would install the latest for you.

About 6-7 of my colleagues had the same issue, and after installing the evergreen webview2 runtime on each affected machine they all work normally now.

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Anonymous
2023-11-12T22:05:50+00:00

Hello,

If anyone happens to get the same issue and nothing helps - reinstall WebView2. That's how I fixed it.

Take care

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  1. Anonymous
    2023-12-14T01:47:44+00:00

    I confirmed "repair" webview2 can resolve this issue.

    steps:

    1. go to windows settings => app => find webview2 => press : option => select "repair"
    2. restart the "new teams"

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    6 people found this answer helpful.
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  2. Anonymous
    2023-12-06T09:47:42+00:00

    I have the same problem.

    Last update: 6 december 2023

    Teams version: 23306.3314.2555.9628

    Client version: 49/23101227708

    I can't in update or reinstall Webview2 as I'm on a desktop that is managed by the company I work for.

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    1 person found this answer helpful.
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  3. Anonymous
    2023-11-28T13:17:17+00:00

    I have the issue with version 23285.3607.2525.937.

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