As of today 2/29/2024, still working with Level 3. The P/C was in a broke state with copy/paste not working. Level 3 logged on and dumped several logs for their engineering department to review. They will contact me next week after their review of the logs. Level 3 uninstalled Norton virus protection and was told not to use VPN. The problem still occurred after 3 days of no issues. It might run for days or hours who knows. They need more people to open tickets on the issue because when I asked if anybody else reported the issue, they said no. I'm running Windows 11, Version 23H2 OS Build 22631.3155, along with Microsoft Office Home Student 2021 Version 2402 (Build 17328.20108)
Why Does Windows 10/11 Copy and Paste Stop Working After A While?
For the last few months my Copy/Paste will stop working after I've been logged-on for awhile. If I log off and back on (no Restart, though), it will start working again... for awhile, that is. It was happening on Windows 10, so I went ahead and upgraded to Windows 11, hoping it would fix the problem, but it didn't.
I've looked through other postings, but most of them involve a Restart, which certainly works but so does a simple log off/log on. I generally don't log out at the end of the day, just lock it. Does anyone have a solution other than creating a whole new profile?
Windows for home | Windows 11 | Performance and system failures
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Anonymous
2024-02-29T19:42:18+00:00 -
Anonymous
2024-04-05T15:02:32+00:00 Don't waste your money. This problem also exists in W11 Pro. It won't fix it.
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Anonymous
2024-02-17T18:49:05+00:00 I'm using a new DELL desktop with no additional 3rd party applications, out of the box with windows 11 and Microsoft office/student. I've been working with Microsoft level II support with no success or answers. I'm having a difficult time getting them to except the problem. I'm now refusing to reload windows and office, it's been done 3 times and only causes me grief to reset everything. I have another level II call scheduled for next week. It took seven incidents reports before i was able to get it escalated in Microsoft. Microsoft appears refuse to GOOGLE the words "Copy and Paste problems windows 11", if they did, they would see that there is a problem. The problem has been around for at least two tears from what I read.
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Anonymous
2024-04-07T12:15:42+00:00 Your welcome Art. I have over 45 years in IT, mostly Mainframe problem solving for a very large automotive company, very high-pressure job so I have some knowledge on the information they might need to fix the issue. I'm willing to give them the time and information they might need. I think my Level 3 person has now engaged engineering because they make changes to my P/C remotely and let me test for a few days. I have been giving them as much time as possible, sometimes having two - three calls a week. I'll keep this site up to date with their findings.
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Anonymous
2024-03-30T11:25:35+00:00 No update, still working with Level 3 support and now engineering. I'm having the same issues when waking up the P/C from sleep mode, copy and paste fails. I will forward your response to Level 3. What I'm finding is that when I talk to support it's like I'm the only person having the issue. We need more users to contact Microsoft Support and request their problem be escalated to Level 3. It took me several calls and over 2 months to get to Level 3. I'm willing to work with them to get the information needed to fix this issue.