How to solve that Microsoft keeps asking me to sign-in?

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Anonymous
2024-04-29T18:23:40+00:00

Every day that I use my private laptop and use MS Office products (Word and Excel mainly), I get the pop up message that I need to sign in (see the screenshots below). One reads the code: aka.ms/sso-info. Once I sign in things are good. The moment I turn off my laptop and turn it on again, it happens again. It started a couple of months ago. It drives me nuts. I browsed through the community but I do not seem to find the answer to this problem. I have Windows 11. See below a screen shot. I appreciate your help!

Windows for home | Windows 11 | Accounts, profiles, and login

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38 answers

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  1. Anonymous
    2024-07-02T18:34:13+00:00

    As suggested, going passwordless finally solved this issue for me.

    It does work indeed, except that I had to set a pin instead (the so called “Windows Hello”).

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  2. Anonymous
    2024-07-02T16:51:21+00:00

    As suggested, going passwordless finally solved this issue for me.

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  3. Anonymous
    2024-07-02T03:21:51+00:00

    I thought i did that when i reset my pc a few weeks ago

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  4. Anonymous
    2024-06-03T18:43:26+00:00

    Thanks PaoloI1 for pointing this out. Indeed, I am based in Europe.

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  5. Anonymous
    2024-05-17T15:59:54+00:00

    Thanks T-Send for your help. I do not know why, but at this moment my MS Office applications go well and do not ask me to sign in again. I have no idea why. Did you apply the above mentioned solution and did it work?

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