How to solve that Microsoft keeps asking me to sign-in?

Reported
Anonymous
2024-04-29T18:23:40+00:00

Every day that I use my private laptop and use MS Office products (Word and Excel mainly), I get the pop up message that I need to sign in (see the screenshots below). One reads the code: aka.ms/sso-info. Once I sign in things are good. The moment I turn off my laptop and turn it on again, it happens again. It started a couple of months ago. It drives me nuts. I browsed through the community but I do not seem to find the answer to this problem. I have Windows 11. See below a screen shot. I appreciate your help!

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-08-14T07:44:56+00:00

    For me, the same issue persists as well unfortunately. Based in Europe, happens everytime on start up of my PC.

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  2. Anonymous
    2024-08-05T09:40:04+00:00

    Same problem, can't solve it for monthes now

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  3. Anonymous
    2024-06-14T05:09:17+00:00

    same issue, very annoying, indeed !! waiting for an update

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  4. Anonymous
    2024-05-21T18:14:56+00:00

    I'm looking forward for a sollution on this, my girlfriend has the same, mine did it sometimes which makes it even weirder.

    hopefully this thread will be updated with a response from MS

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  5. Anonymous
    2024-04-30T15:06:12+00:00

    Hi Kayece, thanks for taking the time to help me out. I did what you wrote but then I found a different wording that what you said ("Microsoft apps can sign me in".). "It reads All apps can ask to sign me in", see attached screenshot. I clicked on Manage behind Account Settings but then got on to my Microsoft Account page and I didnøt know what to do there as there is a lot to click on.

    You also wrote: "If it is already set or the issue persists, please try to remove the email and then restart your computer. Login again on your apps and check if the issue persists." but I didn't understand that. Which email do I need to remove?

    Thanks for helping out.

    PS Can it be that my work account plays a conflicting role here is well? I do not use my work account on my private laptop but I do use my personal Google Chrome account on both laptops.

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