Windows 11 - Unable to update and run troubleshooter.

Anonymous
2025-01-14T18:33:11+00:00

Hi,

I'm unsure what happened, but I'm unable to update my PC, I get this warning:

When trying to run the troubleshooter, I get this error:

I ran a system file check and restored in CMD and ran a scan and got these results:

Any help on how to fix this is appreciated.

Windows for home | Windows 11 | Windows update

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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-01-14T19:04:51+00:00

Hi, This is Ramesh.

Please run "winver.exe" and note the OS version.

If the OS version is 21H2 or 22H2, please use the ISO to upgrade to 24H2.

  1. Download Windows 11 Media Creation Tool (MCT) from this link:

https://go.microsoft.com/fwlink/?linkid=2156295

  1. Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
  2. Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
  3. Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.

(Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

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  1. Anonymous
    2025-05-02T16:25:23+00:00

    same problem upgrading from 24H2

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  3. Anonymous
    2025-03-21T17:25:39+00:00

    Hi! I am having the same problem but I am already on 24H2. Any suggestions?

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  4. Airbus A350 8,475 Reputation points Volunteer Moderator
    2025-03-04T14:26:16+00:00

    Hello,

    Please use the method above about running an in-place repair to fix the issues you find.

    Hope this helps.

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