Windows hello pin not working

Anonymous
2025-03-16T07:13:52+00:00

Something went wrong Windows hello pin is not working. Unable to login my desktop

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Thileep Kumar 4,305 Reputation points Independent Advisor
2025-03-16T07:54:14+00:00

Hello, I'm Thileep, I'm happy to help you!

Have you tried logging in using the password option? On the login screen, click "Sign-in options" and try signing in with your password or Microsoft account if available.

If you're able to log in using your password, try resetting your PIN

Open Settings (Win + I) > Accounts > Sign-in options.

Click Windows Hello PIN > Remove > Change your PIN.

If that doesn’t resolve the issue, try performing a Startup Repair

> Turn off your laptop completely.

> Turn it back on and force shutdown as soon as you see the Windows logo.

> Repeat this 2-3 times until you enter the Windows Recovery Environment (WinRE).

> Select Advanced Options > Troubleshoot > Startup Repair and follow the instructions.

Regards

Thileep

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  1. Anonymous
    2025-03-16T09:36:24+00:00

    Startup repair fixed!

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