Install driver printers on surface pro 11

Anonymous
2024-11-27T07:46:28+00:00

Dear support team,

We have a Surface Pro 11 and are unable to install our printers.

We've tried everything but couldn't achieve a successful installation.

Does it require specific drivers or any special tips?

Which printers are compatible with it, and is the 1102 model installable?

We would greatly appreciate your guidance.

Kind regards,

Makan

Surface | Surface Pro | Install and update

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  1. Anonymous
    2024-12-03T14:38:06+00:00

    Thank you for the suggestion. We've decided to RMA the Surfaces and go with Dell Latitude 7350 detachables. The ARM processors aren't compatible with most of our printers, WatchGuard VPN client, Bluebeam Revu, Autodesk apps, Viewpoint Vista, and other software. They aren't going to work in a construction business environment.

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  2. Anonymous
    2024-12-03T10:14:45+00:00

    Hi Matt,

    Rodrigo is right, the corresponding source of information is here:

    Help with installing printers on ARM PCs - Microsoft Support

    However, if the printer cannot be installed through this step, this means that the printer manufacturer still needs to provide ARM-compatible drivers for this printer.

    Best Regards,

    Mitchell | Microsoft Community Support Specialist

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