How to disable the two factor authentication from single user.

Ashwin Barfa 26

Hi,
We are using SharePoint. And we would like to disable the two factor authentication for only one or two users.
Thanks in Advance

Robin Ganderton 116 Reputation points

2022-05-12T21:40:41.397+00:00

Has any body got this to work. my MFA is off, on all users, it still requires MFA log in. Is there a fix ?

Brand New O365 user. MFA Shut off. (On all users) yet logging in, with this new user still requires MFA Setup.

suggestions ? comments ?
Heer Gupta | Otobit Private Limited 0 Reputation points

2023-04-04T06:11:57.9266667+00:00

Multi factor authentication is off for the user. The user had 2 factor using authenticator app, and now he lost the phone with that app. He can't login now
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Answer accepted by question author

Emily Du-MSFT 51,996 Microsoft External Staff

@Ashwin Barfa
Go to Microsoft 365 admin center -> Users -> Active users -> Select the user -> Manage multifactor authentication -> Select the user -> Disable multi-factor authentication.

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Ashwin Barfa 26 Reputation points

2020-09-22T14:16:44.7+00:00

Thanks @Emily Du-MSFT ,

As per your Steps we checked Multi-Factor Authentication, and It we already "Disabled".

Actually this is a guest user for which we are facing the issue.
When we are trying to access the SharePoint Site we are getting the below error.

Can you let us know How we can avoid this.
Emily Du-MSFT 51,996 Reputation points Microsoft External Staff

2020-09-24T08:30:29.347+00:00

For a guest user, due to the security consideration of sites, Microsoft does not support disabling multi-factor authentication.

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BleuOisou-3552 146 Reputation points

2021-05-25T13:11:19.163+00:00
Thank you for the posting ..., may please let know how to where to locate to :

Microsoft 365 admin center -> Users -> Active users ->... to disable Microsoft 365 personal installing on 3 PCs ... ?
Anonymous

2023-04-03T08:53:59.52+00:00

I tried the steps but its still asking for 2FA while logging, now what should I do?
Alp Peker 0 Reputation points

2023-04-10T16:41:19.8733333+00:00

same,

it was already disabled but still asks for two-step verification for every user.
Leisa Hodgkins 6 Reputation points

2023-05-01T12:56:15.4133333+00:00

I will just note here that I am having the same issues. It says the user is disabled for 2factor, but when you go to sign the person into the Office365 apps (E3 License) it will STILL ask for you to download an app. I also tried enabling and then disabling and still wanting 2FA
teespolyglot 36 Reputation points

2023-05-01T13:30:52.7033333+00:00

As stated in my previous comment, this will be due to security defaults being enabled. The only way to disable 2FA for one user is to disable security defaults for the organisation in Azure Active Directory > Properties, and then re-enable 2FA on all the accounts that still require it, leaving it disabled on the ones that don't .
Leisa Hodgkins 6 Reputation points

2023-05-01T14:33:35.54+00:00

Actually, I just solved my own problem. New user, didn't have MFA enabled. Ienabled it and then disabled it and is now working as it should to allow a few single user sign ons to not use MFA...
MCTR Admin 0 Reputation points

2023-06-14T16:01:34.95+00:00

Doesn't work.
Anonymous

2024-05-30T11:13:47.7066667+00:00

Not working. It requires toggle off Default Security Settings in Azure Center, and Azure Center is NO MORE. So for those who have default security settings by, well, default this solution is unusable. I too have MFA disabled for all users in this dialog yet all users have MFA enforced in reality.
teespolyglot 36 Reputation points

2024-05-30T11:30:29.3533333+00:00

@Martin visit https://entra.microsoft.com/ and on the Overview page, click the Properties tab, and Security Defaults is at the bottom of the page
super ven 0 Reputation points

2025-10-28T20:28:27+00:00

MFA sucks, and Microsoft sucks!

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Abdul Raheman Shaikh 0 Reputation points

2023-05-04T10:21:15.4833333+00:00

You can achieve it via a conditional access policy for single user.
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Jduran1055 0 Reputation points

2023-03-13T15:02:22.1133333+00:00

I might post a video on how to do this. But basically Mohammed's method is the correct one.
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David Spigelman 0 Reputation points

2023-05-09T12:32:17.2066667+00:00

His method is fine, IF your problem is that the user lost his MFA token(s) and needs to recover. But it doesn't work for situations in which you just need it disabled.
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Ibrahim Butt 6 Reputation points

2022-10-14T03:27:02.043+00:00

Login issue to Office 365 due to Microsoft Authenticator App reset after formatting mobile data

I formatted my mobile phone data due to rom issues and forgot to take a backup of Microsoft Authenticator app data.

I have a Developer E5 Office 365 subscription on my personal Microsoft account. I created a single admin user for the developer subscription and turned on MFA for passwordless signings.

Now every time I open any Microsoft URL with the developer subscription admin login it keeps redirecting to the MFA login.

I can't even access the admin center page to turn off MFA. Seems like I am stuck in an MFA login loop.

Can anyone please help?
@Emily Du-MSFT
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Jan Erik Bolz 6 Reputation points

2022-09-15T10:56:48.48+00:00

Hello George,

thanks for you quick answer. I tried it in AAD (portal.azure.com) for a specific user. Despte MFA is deactivated there is still a 2nd Factor requested.

I am refering to this Article (in german): https://www.act-computer.de/hilfe-tipps/item/geloest-microsoft-365-zwei-faktor-authentifizierung-deaktivieren
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George Chrysovalantis Grammatikos 531 Reputation points MVP Volunteer Moderator

2022-09-15T11:25:18.917+00:00

Did you try the PowerShell script?
I have tried it, and it worked.
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How to disable the two factor authentication from single user.

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