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1 answer
asked 2026-11-07T14:12:01.3266667+00:00
Hachiware 0 Reputation points
edited an answer 2026-11-08T00:17:05.42+00:00
Norah-L 13,385 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

My wife has deleted her account name and I want to recovwe it

My wife managed to get inti her info settings and enter an email address that is not hers, change the priority, and then delete her proper email for the account. Is there any way I can revers this and get her account back under the proper email? I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T21:25:21.17+00:00
John Douglas 20 Reputation points
commented 2026-11-08T00:09:01.8133333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

Microsoft Sweepstakes

Hello I am a recently joined the Microsoft rewards programs and a sweepstake is available for this month. I checked what all I had to do to be eligible, one of the rule is to be a legal resident of Australia. I am here on a temporary VISA but since…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,688 questions
asked 2026-11-07T22:41:29.01+00:00
H-M-Nishil 10 Reputation points
answered 2026-11-08T00:04:34.01+00:00
paulr0511 49,750 Reputation points Independent Advisor
1 answer

App Service B1 creation reports quota 0 while Central US quota views show B1 limit 30 and Total Regional VMs limit 31

We are investigating an Azure App Service quota discrepancy. We want to identify the effective quota counter without requesting an increase or repeating resource creation. Attempted deployment: One Linux App Service B1 instance in Central US. Retained…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,142 questions
asked 2026-11-07T23:54:22.86+00:00
David de Moraes 0 Reputation points
answered 2026-11-07T23:55:28.4733333+00:00

AI answer

1 answer

NIF on id card is invalide i cannt pay for subscriptiosis

Hello can you help me pleasem i live in portugal and when i try to buy something with my card it says nif is invalide, i know that i put it correctly (the nif) please help me, i would love to pay one more maonth for game pass but i cant since i cant…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T10:30:41.2366667+00:00
Luis Silva 0 Reputation points
edited the question 2026-11-07T23:42:51.25+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

D Drive Denied Access. Changed permissions and cancelled half way.

Access is denied D: Drive I stupidly changed permissions on the entire D: Drive and I noticed half way and cancelled. Now in my admin account, the Disk D shows NTFS instead of the usual storage size. When i try to open the D Drive it says its not…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-07T23:15:32.4366667+00:00
Gin 0 Reputation points
answered 2026-11-07T23:42:28.06+00:00

AI answer

1 answer

can't connect Apple iphone to my Computer

i want to chat on call because i can't understand english

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-07T14:27:13.17+00:00
Naresh Kumar 0 Reputation points
answered 2026-11-07T23:38:27.12+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

tôi đã bị hack vào tài khoản

Tôi bị hack vào tài khoản microsoft và bị đổi hết thông tin như email và mật khẩu giờ tôi cần làm gì để lấy lại Tôi đã gửi 3 ảnh này để chứng minh tài khoản này là của tôi đã bị hack, tài khoản bị hack là: [Xóa thông tin cá nhân ]@gmail.com nếu có thông…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T17:36:08.93+00:00
Tuyết Lê 0 Reputation points
answered 2026-11-07T23:36:31.36+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

Excel not opening in Microsoft Office Professional 2007.

Excel will open, but only after several tries or waiting a long period for it to open. I uninstalled and reinstalled my M.O.P. 2007 from my CD and Excel was opening fine after a clean install. Several days later the Excel was having problems opening…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-07T17:45:00.0333333+00:00
CV 490 Reputation points
answered 2026-11-07T23:29:28.7566667+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
2 answers

How Do I Safely Factory Reset My PC Without Losing Documents Stored in OneDrive?

Before donating my PC, I want to perform a factory reset to ensure that all my personal information, files, and documents are completely removed from the computer. However, I want to make sure I do not accidentally delete any documents that are stored in…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T23:01:31.6466667+00:00
Cary Thorp 0 Reputation points
answered 2026-11-07T23:28:52.6866667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
1 answer

Refund for Microsoft 365

I didn't order this Microsoft copilot I want a refund of my subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T22:46:29.87+00:00
Mitchell Anderson 0 Reputation points
answered 2026-11-07T23:27:11.11+00:00
Estrella721 47,670 Reputation points Independent Advisor
1 answer

I am not receiving certain emails on my msn.com email account

In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T17:45:16.92+00:00
Steven Lim 0 Reputation points
answered 2026-11-07T23:21:30.34+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

Trying to log into outlook.live.com e-mail account and am being asked repeatedly to "Let's prove you're human"

For the past month, I've logged into my outlook.live.com e-mail account only to be asked to "Review recovery method". I am doing this now each time I log into my outlook.live.com e-mail account even though my recovery methods are accurate and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-29T19:41:01.3466667+00:00
CGB 0 Reputation points
commented 2026-11-07T23:21:26.35+00:00
CGB 0 Reputation points
1 answer

microsoft account was hacked, microsoft sign in helper does not detect an issue

A hacked hacked into my other microsoft account, deleted the phone number and changed the email address to another email, now i am unable to login to recover the account. When i try to open https://account.live.com/username/recover, and key in the email…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T12:21:29.97+00:00
wtf rykm 0 Reputation points
answered 2026-11-07T23:18:48.4766667+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

Listing hyperlinks to file in a OneDrive folder

I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T18:49:25.4366667+00:00
Leo Lyons 0 Reputation points
commented 2026-11-07T23:12:55.9766667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
1 answer

How to stop Inspiron fro shutting down

With no programmes open, my Inspiron AIO shuts down after 3.5 minutes and displays the error message "special_pool_detected_memory_corruption (0xc1)". RAM is 40% at startuo, climbing to >60% in 2 minutes.

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T23:10:33.72+00:00
Bob Augusteyn 0 Reputation points
answered 2026-11-07T23:10:48.1366667+00:00

AI answer

1 answer

I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase

I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T22:32:33.3633333+00:00
Brian Reddish 0 Reputation points
answered 2026-11-07T23:04:54.5466667+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

How to resolve Microsoft Error Tag 7q6cl

I would appreciate assistance in resolving this error: Correlation Id: {Removed PII] Timestamp: 2026-11-01T08:42:43.000Z DPTI: {Removed PII] Message: Access denied for the resource. Tag: 7q6cl Code: 3399614466

Microsoft 365 and Office | Other
asked 2026-11-01T08:58:28.9666667+00:00
Ian Midgley 0 Reputation points
commented 2026-11-07T23:03:07.2533333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
2 answers

Can't share new lists on Microsoft Todo

My spouse and I cannot share new lists any longer. I have conducted many tests and have found results as follows: Two personal Microsoft accounts have shared Microsoft To Do lists successfully for over six years. Existing shared lists continue to…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-07T21:46:06.8533333+00:00
Bobby 0 Reputation points
commented 2026-11-07T23:02:29.28+00:00
EmilyS726 278.8K Reputation points Independent Advisor
0 answers

How can i reset battery percentage?

When my battery reaches 50%, it sharply blacks out. I need guidance on that. Iam using HP Probook 430 G3

System Center Operations Manager
System Center Operations Manager

A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.

1,647 questions
asked 2026-11-07T22:54:53.98+00:00
mosh tech 0 Reputation points