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Log in failure

For many hours, I am trying to log in my Outlook email account in China. But it keeps failing even after following the suggested guide form AI linked to Miscrosoft Account. The error message is outlook.office.com** can't currently handle this request.…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:42:02.21+00:00
Insook LEE 0 Reputation points
answered 2026-11-13T11:15:54.8133333+00:00
DaveM121 948.5K Reputation points Independent Advisor
3 answers

Unable to move OneDrive folder to another drive

Hi everyone, all of a sudden this morning the OneDrive Windows app was unable to find my OneDrive folder on my D: drive (which is not not a removable drive). I re-installed OneDrive but I'm now unable to create the OneDrive folder on my D: drive: the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T08:26:09.5933333+00:00
Marco Patella 0 Reputation points
answered 2026-11-13T11:14:31.8633333+00:00
Mike 0 Reputation points
2 answers

problems with hotmail

my hotmail account not working correctly. some folders not opening. not sending emails. not receiving emails.

Microsoft Edge | Speed and responsiveness | Previous Windows versions
asked 2026-11-13T10:41:24.0233333+00:00
Brian McAuley 0 Reputation points
answered 2026-11-13T11:13:33.5466667+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

Copilot is not working for over 15 hours

Hello, Whi is copilot down for over 15 hours and going? Thank you.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-13T06:46:51.52+00:00
FiboIt-9054 0 Reputation points
edited an answer 2026-11-13T11:13:27.09+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
2 answers

I am not receiving my hotmail emails

Is there an issue with receiving emails today? I have not received any since noon.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:25:28.2766667+00:00
Ron Albers 5 Reputation points
commented 2026-11-13T11:11:29.15+00:00
Marko Novak 0 Reputation points
1 answer

Outlook cant get in

I can sign into my account but cant get into outlook for my emails which has a very important email from the hospital i need this is a emergency

Outlook | Web | Outlook.com | Email
asked 2026-11-13T08:16:25.28+00:00
Brett who 0 Reputation points
edited the question 2026-11-13T11:10:38.7466667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
2 answers

How to fix Outlook: log in, sending or receiving email?

Can't send or receive email in Outlook.com since 11/12/26, just after an update 11/11. Also cannot log in to outlook and copilot does not reply. Everything else seems to work fine. I do not have Microsoft 365.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:28:31.9466667+00:00
Sami Ee 0 Reputation points
commented 2026-11-13T11:05:58.1933333+00:00
Samantha W 0 Reputation points
1 answer

Outlook Not working on Desktop, Laptop & Browser

I'm from Sri Lanka, the outlook email on my laptop & desktop is not working today, the mobile app is functioning though. Does anyone know what's going on

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:30:42.38+00:00
Ashok Aadhi 20 Reputation points
answered 2026-11-13T11:03:23.09+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

bit locker key

After an update to windows my Dell laptop is asking for a key. I have tried to find this key but failed.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T10:28:57.11+00:00
Harry Allaway 0 Reputation points
answered 2026-11-13T11:02:13.8933333+00:00
DaveM121 948.5K Reputation points Independent Advisor
1 answer

Outlook is still down in Ontario Canada

I thought the problem was at my end yesterday so I deleted my Outlook app on my device and now I cannot reinstall it, The link is timing out. When will the server side for this issue be repaired.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T10:19:58.4933333+00:00
Gail Kenney 0 Reputation points
commented 2026-11-13T10:58:47.9033333+00:00
Samantha W 0 Reputation points
1 answer

add contact to list of trusted contacts on teams

how to add an email to the list of trusted contacts on teams

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-11-12T09:16:50.7966667+00:00
commented 2026-11-13T10:58:39.4433333+00:00
Hin Vo 1,835 Reputation points Independent Advisor
3 answers

Hi Dorren, 0x80070057-0x20003 Installation failed in the SAFE-OS phase with error during INSTALL-UPDATES operation. What do I do now???

Explain how I can uninstall nonessential software in Windows, including the key steps and any important settings. For windows 11 installation.

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-13T08:45:32.48+00:00
Ron Oliver 0 Reputation points
answered 2026-11-13T10:58:32.8133333+00:00
Ron Oliver 0 Reputation points
2 answers

Outlook will not open

When I attempt to open Outlook in my browser (using a personal Microsoft 365 subscription) - as I have been doing for several years - it now fails to open. I get a notification saying that "Something went wrong" plus the details shown below.…

Microsoft 365 and Office | Other
asked 2026-11-12T20:25:33.2533333+00:00
Capt Pete 0 Reputation points
commented 2026-11-13T10:58:10.5966667+00:00
Marta Garau 0 Reputation points
2 answers

No inline track changes for Microsoft Word Offcie 365 Mac

I have no option for inline track changes...I can't live in a balloon world. I've entirely removed the Microsoft Office suite, including Word, rebooted, reinstalled, rebooted, and nothing...still nothing.

Microsoft 365 and Office | Word | For business | Windows
asked 2021-04-20T15:40:55.273+00:00
Patrick Dunn 1 Reputation point
edited an answer 2026-11-13T10:56:58.1533333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

ACCEDERE ALLA MAIL

Buongiorno, non riesco ad accedere alla mia mail ******@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T10:23:54.55+00:00
Renata di Leone 0 Reputation points
answered 2026-11-13T10:55:11.9733333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

Applied Skills Assessment

I have attempted to take the applied skills assessment twice now and for some reason CoPilot is not working well in the lab environment. Could you please let me know what I am doing wrong? Also, the lab environment screen is very small and difficult to…

Microsoft Copilot | Other
asked 2026-11-11T16:05:44.83+00:00
Amber LeNoble 0 Reputation points
commented 2026-11-13T10:54:35.3133333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
asked 2026-11-10T08:40:37.2966667+00:00
Therese Saladin-Davies 5 Reputation points
edited a comment 2026-11-13T10:54:24.4133333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
2 answers

Outlook: Why was email forwarding suddenly turned on?

I logged into Outlook on web (Windows) this morning to find a red banner saying my email was being forwarded to my wife's account (whom I share a 365 family sub with). I have no idea how this happened. I don't even know how to set up mail forwarding, so…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T11:28:57.5833333+00:00
Paul Moloney 0 Reputation points
commented 2026-11-13T10:53:41.1733333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
3 answers

Unable to Transfer Microsoft 365 to New Computer

I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T19:00:28.9833333+00:00
Shirley Fenner 0 Reputation points
commented 2026-11-13T10:53:19.9033333+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator
3 answers

deleting my files from onedrive

I went to one drive recently to upload a file to share with a friend. All went well. I want to remove everything that is there as I do not want it on there. I followed the help and highlighted all of the files and folder. No menu or delete option…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-10T18:32:00.6166667+00:00
Steven Maguire 366 Reputation points
commented 2026-11-13T10:52:58.4+00:00
Thomas4-N 23,585 Reputation points Microsoft External Staff Moderator