Fix Co-pilot
I attempted to repair Co-pilot as instructed and it did not work. Co-pilot is still saying "unable to load content". Is there an actual fix for it?
Microsoft Copilot | Other
AI answer
How to know the edition of windows to install against a key
Hi. I have a windows key, but how to know the edition of windows the key is for. Thanks
Windows for home | Previous Windows versions | Install and upgrade
AI answer
Microsoft Fabric signup fails with TenantDirectoryQuotaLimitExceeded
Hello, I am a university student trying to sign up for Microsoft Fabric Free so I can publish a Power BI dashboard for a university assignment. During the account creation process, I received this error: Error Code: TenantDirectoryQuotaLimitExceeded The…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
AI answer
Capnel hosted email integration failure in new outlook
I am unable to connect the new Outlook with my business email hosted on Namecheap. I've tried everything mentioned in the forum as well communicated with the Namecheap support which also turned into a failed attempt. It seems the new Outlook's cloud…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Email recovery
My Outlook.com account was recently compromised, resulting in the loss of nearly ten years of important academic and professional emails (2017–2026). I have secured my account, changed my password, enabled two-step verification, and removed all…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
ACS WhatsApp WABA Tier 0 — Need BSP Escalation Without Paid Azure Support Plan
We operate CloudVendo, a SaaS platform using ACS Advanced Messaging for WhatsApp. Our Meta Business Portfolio was successfully verified on October 17, 2026, and our WhatsApp display name is approved. However, our WABA remains at TIER_0 with a 250…
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
AI answer
Chats in Sidebar Failing to Upload after Syncing
My Copilot chats were syncing today. The chat I want reappeared in the sidebar and I received a message saying 'Your chats are now ready'. However, this specific chat still fails to load. I have signed out and back in, restarted Copilot, and restarted my…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
AI answer
Delete a user name that shows up on my computer when signing into MSFT
Trying to delete a sign in address from someone who used my home computer to sign in to their work email. Now it pops up first when I try to sign in to my hotmail?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
I have a Product Key from University Office from 2010...
Is it possible to use my product key for office with all of the office apps like excel word etc. if so how do i activate it? Any help would be greatly appreciated. Thank you!
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
H.264-only UVC camera reported as "Custom" frame source: Windows Camera app and Settings preview show no video (MediaCapture 0xC00DABE7)
Hello, We develop a USB Video Class camera whose only VideoStreaming format is H.264. We tested it with UVC 1.1 frame-based H.264 descriptors and with UVC 1.5 VS_FORMAT_H264 descriptors. On Windows 11 25H2 (build 26200), the in-box usbvideo.sys driver…
Windows for home | Windows 11 | Devices and drivers
AI answer
What are all the possible values for the tenant_region_scope optional claim?
I'm building a multi-tenant app and using the tenant_region_scope optional claim in my Entra ID app registration to route users to region-specific infrastructure. The optional claims reference documentation describes this claim only as "Region of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
SQL Managed Instance Stuck Scaling
I am trying to delete a resource group in my Visual Studio Enterprise subscription, but the SQL Managed Instance is stuck "Scaling managed instance" and has been for over 24 hours now. As it is a Visual Studio Enterprise subscription, I only…
Azure SQL Database
An Azure relational database service.
Microsoft Store account type for a Swiss individual publishing a commercial Windows app without a registered business
We are preparing a commercial Windows desktop app for distribution as an MSIX package through the Microsoft Store. Before opening a developer account, we would like to clarify the correct account type. The intended publisher is a natural person resident…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
I have lost access to my email id and licences
I have been mailing and filling the forms for Microsoft since many months. I lost the password of my mail. ID which was on outlook because it was an account that was created by the service person at my DELL showroom from which I bought the laptop so I…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Microsoft for Startups – Business Verification Link Redirects to Azure Homepage and No Programme Support Available
Hello Microsoft Support Team, I am the founder of PTT Football, a UK-based technology startup enrolled in Microsoft for Startups. We have successfully activated our initial $200 Azure startup credits and currently have £150.95 remaining. We subsequently…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
Outlook account requires me to login each time
Outlook - manage my account - my account requires me to sign in each time I want this requirement to go away
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Microsoft Edge's built-in Copilot does not render text messages when they come from an agent
Left is the Microsoft Edge's built-in Copilot, Right is the desktop app. Text message on the left does not get rendered, on the right it does. That's exactly the same chat session! App was build with Microsoft 365 Agents SDK and published to Teams…
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
Purchased subscription from Costco, but Microsoft does not recognize code
Went to Microsoft.com/setup and pasted code from Costco email. Received error message that product key not recognized.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
Onedrive Second-stage - cant view this option to restore accidentally deleted one drive recycle bin
Hi, Appreciate if you could guide/assist me to recover files accidentally deleted recycle bin on One Drive. There's no option of Onedrive Second-stage link on the recycle bin page. Running on family 365. Would subscibing to business 365 enables me to…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
How to recover a pin and password on my surface go 3 wothout pressing shift and on button
My computer is ni not restaring when I press shift and restart button. It coms back in black screen with yhe windows logo only