Manual verification for Azure for Students - university does not issue student email

This is an Azure for Students eligibility issue. Please forward to the Azure

education support team if this is not the right queue.

I am a student at Haikou University of Economics, Hainan, China.

Student ID 202515005XXX (full ID and enrollment documents available privately on request), enrolled in 2025, currently first year, undergraduate.

My university issues @hkc.edu.cn accounts only to faculty and staff. Students

receive no institutional email address; the student portal (jw.hkc.edu.cn) only

records a personal qq.com address.

Because of this I cannot receive the verification email at any @hkc.edu.cn

address, and the student verification page does not offer an alternative

"verification method" link for me.

I am currently blocked with "You do not have access. Sorry, but our systems are

detecting a problem with your account and are unable to validate your access."

Session ID: 58d73fa6-60ac-4efb-a595-9dc1d53c0b63

Timestamp: 11/12/2026 11:29:31 AM (UTC)

Request: please reset the verification state on my account and complete a manual

SheerID review, or issue a verification code for the "verification code

(optional)" field.

Documents available: CHSI enrollment verification report (English and Chinese),

student ID card, sealed enrollment certificate from my college.