my Authenticator app got uninstalled from phone now everywhere asking code

Question

my Authenticator app got uninstalled from phone now everywhere asking code

Snehal Kulkarni 0

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code

Snehal Kulkarni 0 Reputation points

2026-11-11T13:05:37.45+00:00

even in laptop try to select options for MFA it's asking authenticator code, it's because without log out app got uninstalled

1 answer

Your answer

Snehal Kulkarni 0 Reputation points

2026-11-11T13:05:37.45+00:00

even in laptop try to select options for MFA it's asking authenticator code, it's because without log out app got uninstalled

Answer 1

Emma1-N 14,925 Microsoft External Staff Moderator

Welcome Snehal Kulkarni,

Thank you for sharing the details. I understand that Microsoft Authenticator was uninstalled from your old phone, and now you cannot sign in to Teams or Outlook on your new phone because verification keeps requesting a code from the previous Authenticator app.

Before proceeding, could you please confirm:

Are you signing in with a personal Microsoft account (such as @outlook.com, @hotmail.com, or @live.com), or a work/school account provided by an organization?

Thank you for your understanding.

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