Missing Trophy for Learning Path: “Create and Run Simple C# Console Applications” (Username: EhsanFaramarzi-5325)

First check whether the Achievements page was opened in Internet Explorer; Microsoft documents that missing badges or trophies primarily occur there and recommends opening the profile in a different browser.^1^

If Internet Explorer was used

1. Open Microsoft Learn in a current browser such as Microsoft Edge or Chrome.
2. Sign in with the same Microsoft account that owns the completed modules.
3. Open Profile → Achievements and reload the page.
4. Confirm that Create and Run Simple C# Console Applications now appears as a trophy.
5. Return to the freeCodeCamp trophy page and run its verification again. freeCodeCamp requires the Microsoft Learn trophy to exist before it can verify that learning path.^2^

If another browser was already used and the trophy remains absent

Since every required module and assessment is already recorded as complete, do not repeat them. This is now an account-specific achievement-record issue. Microsoft Q&A participants cannot inspect or manually alter an individual Learn account; submit a request to Microsoft Credentials Support, which handles missing achievements and account learning history.^3^

1. Go to the Credentials Support portal at https://aka.ms/credentialssupport.
2. Sign in with the Microsoft account used for Microsoft Learn.
3. If prompted, complete and save the contact-information form.
4. Reopen the same support portal; select:
   • Product family: Learning
   • Service: Microsoft Credentials
5. Describe the issue as “Completed learning path trophy missing from Microsoft Learn Achievements.”
6. Attach:
   • The learning-path page showing completion.
   • The Achievements/transcript page showing all module achievements but no learning-path trophy.
   • The freeCodeCamp verification error.
   • The Microsoft Learn profile username and public profile/transcript links.
   • The browser name and date when completion was recorded.

Remove the account email and any other private information from screenshots posted publicly. Provide such information only inside the private support request.

The Report feedback link at the bottom of a Learn unit is not suitable for obtaining an account-specific response: Microsoft describes it as one-way feedback and states that submissions do not receive replies.^1^

Once support restores or synchronizes the trophy and it appears under Achievements, retry verification on freeCodeCamp. No separate achievement code is required; Learn badges and trophies normally appear automatically on the profile.^4^

References

1. Troubleshooting common training issues in Microsoft Learn
2. Trophy - Create and Run Simple C# Console Applications
3. How to get my certificate - Microsoft Q&A
4. achievement code - Microsoft Q&A