Wrong details in invoice received

For a Microsoft 365 order with incorrect invoice details, contact Microsoft Support directly.

For a personal Microsoft 365 purchase:

1. Go to the Microsoft Support contact page.
2. Use Get Help and enter the issue.
3. If self-help does not resolve it, select Contact Support.
4. Sign in with the Microsoft account used for the order.
5. Choose Microsoft 365 and Office and the billing or subscription category to reach an agent.

If the purchase was made with a work account:

1. Sign in to the Microsoft 365 admin center.
2. Select Help & support at the bottom right.
3. Enter the issue details.
4. If needed, select the Contact Support icon.
5. Choose phone or email, confirm contact details, and submit the request.

If the invoice needs to be corrected or reissued, Microsoft Billing Support must review the billing account. The available guidance does not show a self-service option to change details on an already issued invoice.

References:

• Contact Microsoft customer support | Microsoft Support
• Get support for Microsoft 365 for business
• How to reissue an invoice? - Microsoft Q&A