Artifact Signing identity validation (Public Trust, Organization) pending since 27 Oct, request for status

KM-9559 0 Reputation points
2026-11-06T19:28:14.6333333+00:00

I submitted an identity validation for an organization on 27 Oct 2026. The phone check is done. Microsoft requested Category 1 documents the same day and we uploaded a signed domain-ownership letter (attempt 1 of 3). The status has stayed in progress since. I can provide the Validation ID if requested. Is there anything else we need to provide, and can someone check the status? Thank you.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. Zoha Fatima 675 Reputation points
    2026-11-09T12:33:27.47+00:00

    Hi KM-9559,

    If the portal still shows In Progress and the primary contact hasn’t received another request, there’s nothing else to upload right now. Microsoft lists 1–20 business days for public identity validation, and it can take longer when extra documents are needed. Validation guide

    To check the status, open Help + support in the Azure portal. Ask Azure Support to confirm they received the domain-ownership letter you uploaded on October 27 and whether anything else is pending. Share your Validation ID privately in the ticket. Artifact Signing FAQ

    Thank you. Feel free to reply if you need more help.

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