how to transfer MS 365 to new email account

barfinkl6 20 Reputation points
2026-10-04T22:26:47.15+00:00

I had to open a new email account and need to transfer my MS 365 to the new account. How do I do that? I also need to verify my new account but am having trouble accomplishing it.

Your help is appreciated.

Steve

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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EmilyS726 271K Reputation points Independent Advisor
2026-10-04T23:07:49.3533333+00:00

Hello

Unfortunately you cannot transfer a subscription from one account to another. Microsoft doesn't support that.

You would need to cancel the subscription. Please go to https://account.live.com

Sign into your Microsoft account. Then go to Services. Click on Manage for the subscription plan you want to cancel.

Then sign up with the new account.

Can you tell me what kind of difficulty you ran into with verifying? Error message, or not receiving the code, or?

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