activate my office home and student 2019 version that i licensed to a new macbook i bought after reinstall from PC

Chandrasekaran J 0 Reputation points
2026-10-02T12:43:28.6+00:00

i want to activate my office home and student 2019 version that i licensed to a new macbook i bought . However even though my license is shown in the subscription page , microsoft still says it cant find my activation key and not able to activate my word and excel programs please help as it is becoming a big problem now .

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. DaveM121 (2) 16,640 Reputation points Volunteer Moderator
    2026-10-02T13:25:31.5266667+00:00

    If your version of Office is Office Home and Student, then the error you are seeing is caused by an update in July, many people are seeing the exact same error, after that update, it is no longer possible to update the security certificates on Office 2019 on an Apple Mac device, your Office apps will go into Read Only mode, on the link below they provide full details on that update

    https://support.microsoft.com/office/update-microsoft-365-or-office-on-your-macos-or-ios-device-f418ae5d-bb5f-4078-b3d9-9340f5dd084e

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