Recurrent payments for a Google app

The charge description suggests the payment is likely being processed through Google Play for a Microsoft product or app subscription, not directly through Microsoft billing.

Check these places first:

1. Google Play subscriptions
   • Review the Google account used on the Android device.
   • If multiple Google accounts exist, check each one for active subscriptions and purchase history.
2. Microsoft account billing
   • Sign in to the Microsoft account and check Services & subscriptions.
   • Also check Order history for anything that matches the charge.
3. If nothing is found
   • The card may have been used without authorization.
   • Contact the card issuer or bank immediately to dispute the charge and prevent more charges.
   • If payment information may be compromised, ask the bank to block the card and issue a new one.
4. If the subscription was bought through a third party
   • Microsoft cannot cancel or manage recurring billing for subscriptions purchased through Google Play.
   • Cancellation or refund must be handled through the third-party retailer.

Also check for very small or test charges, because fraudulent use can start with small amounts before larger charges appear.

References:

• GOOGLE* Microsoft g.co/helppay# CA recurring debit card charge - Microsoft Q&A
• Manage your Microsoft 365 subscription purchased through a third party
• What to do if your credit or debit card info is stolen
• How to investigate a billing charge from Microsoft