Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,606 questions
1 answer
Corrupted Outlook Hotmail Calendar
My Email Calendar is corrupted. I had to turn it off because there was a message on my OCTOBER AND NOVEMBER calendars saying WE BLOCKED YOUR ACCOUNT which I could not remove. Seemed like someone was trying to hack my Iphone 17 Pro. What's going on?
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
3 answers
Transfer of ripped music files from Windows Media Player legacy
I recently purchased a new computer and had all files transferred but found that all of my music albums did not transfer individually . I now have an 'unknown album' with over 7000 songs that are in alphabetical and numerical order. I've found that the…
Windows for home | Other | Music, photos, and video
5,946 questions
asked
2026-11-06T02:08:13.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
maria weribone
0
Reputation points
commented
2026-11-07T06:30:38.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,790
Reputation points Microsoft External Staff
Moderator
2 answers
how to set password for shared mailbox?
How do I, as administrator, set the password for a shared mailbox via Windows to enable iOS and Android users to login from mobile devices?
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,512 questions
asked
2026-11-06T00:50:14.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ronnetta Rivera
5
Reputation points
commented
2026-11-07T06:30:25.51+00:00
Ronnetta Rivera
5
Reputation points
2 answers
Replace Surface 4 laptop keyboard
Some keys do not show the letters associated to them which makes it difficult to work offsite.
Surface | Surface Laptop | Performance and maintenance
1,341 questions
asked
2026-11-06T19:13:47.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Courtney Smikle
0
Reputation points
answered
2026-11-07T06:30:19.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
How To Fix External Hard Drive that stopped to show in the computer it looks like file are lost?
I have a Sony 1TB HDD portable storage external hard drive model # PSZ-HC1T it was plugged into the USB port in my newly HP laptop it was working and showing all files either in this pc folder and also at the left of the taskbar when you click to reject.…
Windows for home | Windows 11 | Files, folders, and storage
11,834 questions
asked
2026-11-05T21:11:09.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
MOIEE FRMAN
0
Reputation points
commented
2026-11-07T06:30:15.1566667+00:00
Hendrix-V
20,790
Reputation points Microsoft External Staff
Moderator
2 answers
word issue
my pc words app are not opening i not able to open this any reason Moderator's note: Moved from Microsoft Teams | Development
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
640 questions
asked
2026-11-06T03:28:57.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Surya Thiraviam
0
Reputation points
commented
2026-11-07T06:28:56.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,810
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Database for PostgreSQL: Region Availability Issue in Sweden Central — SkuNotAvailable
Problem description I am trying to create an Azure Database for PostgreSQL flexible server in Sweden Central with a Burstable 2-vCore SKU (B2s/B2ms). The deployment fails during creation with an error indicating that the SKU is not supported in this…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,107 questions
asked
2026-11-02T17:06:57.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonel Franchelli
0
Reputation points
commented
2026-11-07T06:27:41.1866667+00:00
Andriy Bilous
12,676
Reputation points MVP
2 answers
Subscription billing
I am being billed for a subscription that I cannot see, both my accounts say I have no subscriptions but am being billed every month for this. I don't understand why I am unable to speak to a human. As well as when I call the support number, I am…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,706 questions
asked
2026-11-06T21:01:13.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ryan Healy
0
Reputation points
edited an answer
2026-11-07T06:27:12.9933333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Installing windows11 on laptop but cant add my account
Installing windows11 on laptop but cant add my account I enter my email, then scan the QR code, but it then says Oops, can't do this right now?
Windows for home | Windows 11 | Install and upgrade
9,391 questions
asked
2026-11-07T06:09:43.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 89%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Westwood
0
Reputation points
commented
2026-11-07T06:25:18.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BryceSor
5,515
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Sole Global Admin locked out of Entra ID tenant — Authenticator MFA loop / tenant lockout
I am the only Global Administrator for my tenant, my account (with MFA) works for most Microsoft services/product except for Azure/M365 tenant related. As I am unable to login to Azure portal, I am not able to raise a support request ticket. This…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,218 questions
asked
2026-11-05T01:17:19.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Chong Yong
20
Reputation points
commented
2026-11-07T06:25:18.67+00:00
Chong Yong
20
Reputation points
1 answer
Minecraft gifting issues
during the past few days, i've been attempting to gift my brother Minecraft standard edition. but every time a "We're having trouble processing your payment." message pops up. Could you investigate whether there is a known issue affecting…
Windows for home | Other | Gaming
4,517 questions
asked
2026-11-06T10:37:17.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY0%3C/text%3E%3C/svg%3E)
YiQuanQuek-0596
0
Reputation points
answered
2026-11-07T06:22:55.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator
1 answer
SharePoint folder application permission assignments: does delegated Files.ReadWrite plus human ownership suffice?
I am seeking a documented least-privilege clarification for Microsoft Graph v1.0 and SharePoint Online, without tenant diagnostics or access. Scenario: a separate human administrator provisioning client would create two application resource assignments…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,244 questions
asked
2026-11-07T06:19:54.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pauline Price
0
Reputation points
answered
2026-11-07T06:21:30.55+00:00
AI answer
2 answers
no audio device is installed. laptop speaker stopped working
Laptop speaker was working fine. Telecons and audio worked one day the speaker icon on the lower left panel had x over it.Hovering over the speaker icon I see "no audio device installed" Where did it go? How to re install?
Windows for home | Windows 11 | Devices and drivers
24,937 questions
asked
2026-11-07T05:47:03.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gose, Garry
0
Reputation points
answered
2026-11-07T06:19:56.81+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
Azure Container Apps: managed-identity Azure Files mount gets GetKerbTicket 403 with storage firewall Deny
I’m testing Azure Container Apps in West US 2 with an Azure Files SMB share in East US. Configuration: VNet-integrated workload profiles environment using Consumption. Environment system-assigned managed identity. Storage File Data SMB MI Admin…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
1,022 questions
asked
2026-11-06T13:25:35.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ryan Curtis
0
Reputation points
answered
2026-11-07T06:19:29.9733333+00:00
Andriy Bilous
12,676
Reputation points MVP
2 answers
SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID
(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,737 questions
asked
2026-11-06T20:56:35.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 2%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Willis
0
Reputation points
answered
2026-11-07T06:18:31.4966667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
0 answers
Urgent Help Needed: BitLocker Recovery Key Missing – Old Device No Longer Showing in Microsoft Account
Hello everyone, I desperately need help recovering my personal files from a BitLocker-encrypted SSD. I was using the same Microsoft account on two different devices. Recently, my Windows installation became corrupted and stopped starting properly. While…
Community Center | Discuss the Q&A site | Get started on Q&A
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
1,002 questions
asked
2026-11-07T06:18:18.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
gurpreet singh
0
Reputation points
asked
2026-11-07T06:18:18.24+00:00
gurpreet singh
0
Reputation points
2 answers
I tried to reinstall Office 2013 again. I have a product key
I tried to reinstall Office 2013 again. · I don’t have a MS Office CD, only a product key
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,134 questions
asked
2026-11-06T20:42:01.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dennis Klein
0
Reputation points
answered
2026-11-07T06:16:28.52+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to Request Name Change.
I am unable to access the credentials support page to request a legal name change on my Microsoft's Learn account. Please help me with the issue ASAP as I have scheduled exam in 2 days. Thank you.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,752 questions
asked
2026-11-06T04:07:09.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
recommended
2026-11-07T06:15:58.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator
1 answer
help my minecraft java is scamming me
so i bought minecraft java i already had bedrock and it didnt say i bought it and it says buy now or do demo i looked as i only have 1 account can someone help as it charged me but it didnt send it to my luancher i loged out and in and it still dont work…
Windows for home | Other | Gaming
4,517 questions
asked
2026-11-06T20:41:49.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lorrie lortiz
0
Reputation points
answered
2026-11-07T06:14:26.21+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
I don't have a voice option when using copilot
Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…
Microsoft Copilot | Other
2,395 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)