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2 answers

Office 2024 is redeemed but not available on my Subscriptions list.

I purchased Home Office 2024 and redeemed it. When I look at my MS account it is not listed and I cannot activate the software.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-13T15:26:51.23+00:00
Milton Ezell 0 Reputation points
edited an answer 2026-11-13T16:01:56.02+00:00
DaveM121 949.2K Reputation points Independent Advisor
0 answers

Azure Communication Services web client call to a Teams Phone Agent resource account ends 502 / subcode 8587; is this supported?

Setup: ACS Calling SDK (web) callAgent.startCall([{ teamsAppId: <resource account object ID>, cloud: "public" }]) with video, from our web app. The target is the resource account of a first-party Teams Phone Agent (auto attendant type)…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,838 questions
asked 2026-11-13T16:01:47.72+00:00
Dio 0 Reputation points
1 answer

14 day subscription

I need to cancel this 14 day trial.. recurring payments of $24.37 immediately,or I can dispute the transaction since I'm not using this services.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-13T15:35:36.2033333+00:00
Valarie Coleman 0 Reputation points
edited an answer 2026-11-13T16:00:54.4166667+00:00
Lin V 2,055 Reputation points Independent Advisor
1 answer

Guidance on AI Foundry resource deployment

Our team has multiple applications using a handful of models deployed in AI Foundry. The foundry and the models are deployed in SwedenCentral. Other teams in the company use our product, and we now have interest from our clients. Questions: Any…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

194 questions
asked 2026-11-05T13:00:45.4433333+00:00
Bijaya Rai 60 Reputation points
commented 2026-11-13T16:00:32.4366667+00:00
Sairam Reddy Rajamuri 0 Reputation points Microsoft External Staff Moderator
1 answer

M365 copilot not responding

When can we expect the restore. MS365 copilot not responding. moved from Microsoft Copilot | Microsoft 365 Copilot | Development

Microsoft Copilot | Other
asked 2026-11-13T05:48:58.1066667+00:00
Durai Saraswathi, Karkki 0 Reputation points
edited an answer 2026-11-13T16:00:22.53+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
19 answers

Is outlook down

I keep getting failed to fetch when trying to access Outlook

Outlook | Web | Outlook.com | Email
asked 2026-11-12T18:30:05.2166667+00:00
Kathy Rohrman 55 Reputation points
edited a comment 2026-11-13T16:00:09.4433333+00:00
Gina 20 Reputation points
1 answer

Is there any possibility where we can save the scan file directly from printer to Azure network share

Hi, Is there any possibility where we can save the scan file directly from printer to Azure network share Thanks,

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,843 questions
asked 2026-11-03T03:13:57.5833333+00:00
Pradeep Gade 0 Reputation points
answered 2026-11-13T15:55:31.4133333+00:00
SHOUMIK CHAKRAVARTY 1,455 Reputation points
2 answers

Calendar events disappering on new Outlook

Anyone experiencing spontaneous calendar events disappearing on new Outlook for Mac?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-11-11T23:19:23.73+00:00
dan 0 Reputation points
answered 2026-11-13T15:54:53.14+00:00
dan 0 Reputation points
1 answer

Unable to change token per minute limit even if there is enough in the deployment model.

As mentioned I am unable to increase or decrease the token limit from the current count to any other count of tokens.

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,917 questions
asked 2026-11-13T14:26:29.7166667+00:00
Debashish Behera 5 Reputation points
commented 2026-11-13T15:54:28+00:00
Sairam Reddy Rajamuri 0 Reputation points Microsoft External Staff Moderator
2 answers

No service for 10 hours

No email on laptop, iPad or iPhone. What is going on what do I do?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T02:40:49.1466667+00:00
James Loughlin 0 Reputation points
edited an answer 2026-11-13T15:52:24.51+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
2 answers

Word is not opening

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-13T02:57:38.4366667+00:00
Athul Krishnan 0 Reputation points
edited an answer 2026-11-13T15:51:49.3566667+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
1 answer

Blocked from inviting external users

I just launched a dashboard on Azure for my team. I am the sole administrator. After inviting half my team members I got blocked and got this message: "User invitation failed. Details: Insufficient privileges to complete the operation." I…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,196 questions
asked 2026-11-13T14:37:54.42+00:00
T_P 0 Reputation points
answered 2026-11-13T15:51:28.28+00:00
T_P 0 Reputation points
2 answers

Need clarification in Level 7.

what is the level means? whats my level 7 means? how can make myself progress in my career.

Community Center | Not monitored
asked 2026-11-13T12:40:16.2266667+00:00
answered 2026-11-13T15:51:25.59+00:00
Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Bitlocker recovery ID

I logged out of my Hotmail account this AM and for the past 8 hours now I cant get into my laptop. Turn it on and it's locked on a the Bitlocker Recovery ID screen. I've tried using my old Windows 10 laptop as well as my iPhone 16 to get the recovery key…

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T01:16:44.4366667+00:00
d yakimec 20 Reputation points
commented 2026-11-13T15:50:47.4566667+00:00
d yakimec 20 Reputation points
1 answer

How do you assign tasks in the new version of outlook?

Under the To Do tab in web/new version of Outlook, how do you assign tasks to others in your organization?

Outlook | Web | Outlook on the web for business | Settings
asked 2026-01-09T17:11:04.74+00:00
Breann Whitford 5 Reputation points
commented 2026-11-13T15:50:45.11+00:00
GBee 0 Reputation points
2 answers

Need access to Outlook

I am in urgent need of email access. When will it be fixed?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T03:17:39.32+00:00
Alvin Allen 0 Reputation points
edited an answer 2026-11-13T15:50:40.49+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
1 answer

Azure OpenAI Responses API returns model_error during deferred MCP tool search

We are experiencing a recurring failure in a streaming Azure OpenAI Responses API conversation when the model attempts a subsequent tool search. The first tool interaction succeeds, but a later request can fail while searching for another tool. In the…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,917 questions
asked 2026-11-13T15:49:11.0866667+00:00
answered 2026-11-13T15:50:27.78+00:00

AI answer

2 answers

No copilot access

I have a family 356 subscription. Why does Copilot no longer function?

Microsoft Copilot | Other
asked 2026-11-13T14:07:33.19+00:00
Douglas Hohnke 0 Reputation points
answered 2026-11-13T15:49:51.59+00:00
Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
2 answers

Copilot Not Opening

CoPilot has been reinstalled in Windows 11, but opens on a blank screen

Microsoft Copilot | Windows Copilot | App
asked 2026-11-13T04:11:49.8366667+00:00
David Benson 0 Reputation points
edited an answer 2026-11-13T15:49:46.1266667+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
0 answers

Task Manager: CPU column in Processes and Details stops updating after a few minutes (memory, I/O and GPU keep updating)

After Task Manager has been open for a few minutes, the CPU column on the Processes and Details tabs stops updating. The values stay frozen until Task Manager is closed and reopened. The Memory, Disk/I/O and GPU columns on the same tabs keep updating…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-13T15:47:53.3233333+00:00
Sometoad 0 Reputation points