Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
0 answers
Authenticator gives me 8 digits. My apps require only 6.
My apps require only 6 digits from Authenticator. Authenticator, however no longer gives me 6 digits, but 8. I can’t use Authenticator Can I change it back to six digits.
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
2 answers
Upgrade to 365 family - Partner has basic 100gb can this be merged?
Hi Currently have personal 365 package. Just wanted to know if I upgrade to a family 365 package to include my partner, who has a basic 100gb package, can this be merged in to the 2TB of storage, or will everything need to be transferred across? Thank…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,752 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 56.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESY%3C/text%3E%3C/svg%3E)
2 answers
HackTool:Win32/AutoKMS always return
Hi. I clear it (HackTool:Win32/AutoKMS) with Win Defender Offline and after it's always "quarantine failure" and "status: rejected/deniel" (I translate it I don't know how it right on english writed). Thank you.
Windows for home | Other | Security and privacy
2,859 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 10%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
Graph API search/query not recording file size over 4gb (over 2^32 bytes) correctly
Hi, I'm having this issue where I'm trying to search for files using the graph api's search/query with something like this: POST { "requests": [{ "entityTypes": ["driveItem"], "query": {…
Windows for home | Windows 10 | Files, folders, and storage
23,633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
outlook and mail issues
Recently I am unable to send/receive mail to my outlook but can on mail. Using mail i cannot see my folders as on outlook. Why is this? I am using Outlook for MAC.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-08T12:53:15.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malcolm Swinburn
0
Reputation points
0 answers
Emails in Inbox Gone + Receiving Unsolicited Emails + Not Receiving My Normal Emails
Beginning on the evening of 11/2/26: On the web: my inbox showed over 1,000 new emails in it. They appeared to be from email addresses of various sites - none of which I subscribed to - and in different languages as well as English. the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,581 questions
asked
2026-11-08T13:04:37.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 42%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jk
0
Reputation points
1 answer
Backup the Inbox of a deleted Outlook alias
Hello, I am going through the process of deleting an old outlook account and I removed the email alias without knowing that I'd lose complete access to its Inbox. Is there a way to access and backup the alias' emails? My Microsoft account is still…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,581 questions
asked
2026-11-08T13:03:58.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 33%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OC
0
Reputation points
answered
2026-11-08T13:04:15.1166667+00:00
AI answer
2 answers
Black screen, high fan speed, GPU stops working?
I have been having problems with my computer for a while, been sending it in to see what was wrong with it, my computer keeps going into black screen and turn the fans to high speed when i play some graphic intensive games, i'm usually pretty good at…
Windows for home | Windows 11 | Display and graphics
5,420 questions
asked
2026-11-08T11:36:06.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dan Larsen
0
Reputation points
commented
2026-11-08T13:01:52.6566667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Microsoft sign-in fails inside Outlook, Teams and Gmail on new Samsung Galaxy S26 Ultra (works in Chrome)
Hello Microsoft Support, I recently bought a Samsung Galaxy S26 Ultra (One UI 9) and I cannot sign in with my Microsoft account in any app. I would like to know if this is a known issue and whether a fix is planned. PROBLEM In Outlook and Teams, the…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,333 questions
asked
2026-11-08T12:50:13.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Clipa
0
Reputation points
answered
2026-11-08T12:50:37.84+00:00
AI answer
1 answer
My Windows 11 Home desktop is still on Windows 24H2. When can I expect to get the 26H2 update?
My 6 year old Medion Intel based processor is still on 24H2, whereas my laptop & a cheap mini PC are on the 26H2 (the laptop is Windows Pro the mini pc is on Home). When or if will my Medion move off 24H2?
Windows for home | Windows 11 | Windows update
15,788 questions
asked
2026-11-08T12:18:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Harry Broom
0
Reputation points
answered
2026-11-08T12:50:33.65+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
365 Outlook Imports Legacy Outlook Notes but Does Not Recognize Most of Them
I just retired from my Company, which still runs a legacy but fairly recent version of Windows and MSOffice products. When I departed, I requested that they give me my Outlook Contacts and Notes, and the IT team complied, giving me a thumb drive…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,283 questions
asked
2026-11-08T12:49:27.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
George and Glenda Corwin
0
Reputation points
answered
2026-11-08T12:50:15.72+00:00
AI answer
2 answers
Translate Audio
"The AI-generated audio translation feature is not appearing in Microsoft Edge."
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,703 questions
asked
2026-11-08T12:41:23.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Javed Ahamad
0
Reputation points
answered
2026-11-08T12:49:29.4766667+00:00
Javed Ahamad
0
Reputation points
1 answer
bluetooth högtalare startar inte
jag får inte igång min audio pro bluetooth högtalare
Windows for home | Windows 11 | Devices and drivers
24,954 questions
asked
2026-11-08T11:07:08.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Johan Svärd
0
Reputation points
answered
2026-11-08T12:43:34.87+00:00
GsN5034 - IA
79,830
Reputation points
Independent Advisor
0 answers
Microsoft Authenticator keeps freezing on Samsung Galaxy S23 Ultra
Hello Microsoft Support Team, I am experiencing a recurring issue with Microsoft Authenticator on my Samsung Galaxy S23 Ultra. App version: 6.2610.7075. The application frequently freezes on the startup logo and displays the error "Authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-11-08T12:33:44.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duong Huu Trung
0
Reputation points
asked
2026-11-08T12:33:44.1166667+00:00
Duong Huu Trung
0
Reputation points
2 answers
I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help
I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help
Microsoft 365 and Office | PowerPoint | For education | MacOS
Microsoft 365 and Office | PowerPoint | For education | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
339 questions
asked
2026-11-08T10:47:17.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 97%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Diane Stanton
0
Reputation points
edited an answer
2026-11-08T12:20:18.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,760
Reputation points Microsoft External Staff
Moderator
2 answers
Impossible de retrouver mon mot de passe Windows
Madame, Monsieur, J'ai perdu mon mot de passe et on me demande de le changer et cela m'est impossible mon ordinateur est bloqué. Puis-je avoir une aide rapidement ?
Windows for home | Other | Security and privacy
2,859 questions
asked
2026-11-07T14:02:42.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 66%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Diane Gazeaux
0
Reputation points
commented
2026-11-08T12:14:54.0066667+00:00
Diane Gazeaux
0
Reputation points
2 answers
Word Error
Why does Word Program keep blinking out. Error message: We're sorry but Word has run into an error that is preventing it from working correctly. Word would like to be closed as a result. Would you like us to repair it now? Repair Now is not fixing the…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,016 questions
asked
2026-11-08T11:40:57.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tomeka Laye
0
Reputation points
edited an answer
2026-11-08T12:14:18.4466667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Authenticator app is not working
my authenticator app is not working my wont able to receive code even my account Is register on APP
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-10-27T20:31:06.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Farhan Ahmed Chaudhari (LCL-C)
0
Reputation points
answered
2026-11-08T12:12:18.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malik Shahzaib
0
Reputation points
2 answers
My keys after i accidentally splash water on it
My y and t button didnt work, space key when i press it, it type 7 then my backspace key everytime i press it it will automatically on/off the music instead of deleting the thing i type
Windows for home | Windows 10 | Input and language
838 questions
asked
2026-11-08T11:33:52.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Hyper Madness
0
Reputation points
answered
2026-11-08T12:08:52.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,675
Reputation points
Independent Advisor
1 answer
Microsoft Account Authentication Issue – Forced Identity Verification Despite Disabled 2FA, Preventing Xbox Sign-In
Hello, I would like to report a possible technical issue with Microsoft's account authentication and automated security system, which is preventing me from signing in to my Xbox Series console. Description of the issue: Initially, when attempting to sign…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-11-08T11:56:13.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Wyscig
0
Reputation points
answered
2026-11-08T11:56:56.2933333+00:00
AI answer