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Cannot access my One Drive documents

This happens far too often to the point that I feel foolish for having uploaded documents to One Drive instead of another app. The system recognizes my sign in information and verifies it as correct. I can access my 365 account, but when I attempt to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-10T17:16:55.8133333+00:00
Irene Troy 50 Reputation points
commented 2026-11-11T01:15:01.28+00:00
Jayden-P 4,305 Reputation points Independent Advisor
1 answer

I want to add gstin details in my already purchased windows 11 pro bill

I want to add gstin details in my already purchased windows 11 pro bill

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-10T17:15:16.4933333+00:00
Anwar Ali Khan 0 Reputation points
answered 2026-11-11T02:54:32.34+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
2 answers

add owner to a team

Hi. I can't add an owner to a listed team. Followed all the instructions, but to no avail. Please advise.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-11-10T17:14:12.9733333+00:00
Maryanne Ditter 0 Reputation points
answered 2026-11-10T18:10:58.5433333+00:00
Didier 5 Reputation points Independent Advisor
1 answer

Minecraft Bedrock Realms Subscription not appearing in Microsoft Subscriptions page.

I wanted to upgrade my Minecraft Bedrock Realm as more of my friends were wanting to play at the same time. I encountered the issue of not being able to access the subscription details. After a back and forth with the Minecraft help service, we were…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T17:09:54.1733333+00:00
Sophie Sparckles 0 Reputation points
answered 2026-11-10T23:46:48.67+00:00
Ian-T 16,205 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing organization identity validation still in progress after documents submitted

Hello Microsoft Artifact Signing team, The Public organization identity validation for HORIZONX LABS LLC is still shown as "In Progress" in the Azure portal. Microsoft requested additional documentation, and our formation document and domain…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,772 questions
asked 2026-11-10T17:07:57.8833333+00:00
HorizonX Labs 0 Reputation points
answered 2026-11-10T17:09:16.51+00:00

AI answer

2 answers

Azure Identity Validation stuck on In Progress

The Azure Identity Validation has been stuck in In Progress for approximately 20 days now. It's still in progress and I've responded to all emails required and submitted all documents immediately when asked. How can I get someone at Microsoft to take a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,772 questions
asked 2026-11-10T17:04:33.6433333+00:00
Jason S 0 Reputation points
answered 2026-11-10T17:30:46.7566667+00:00
Jason S 0 Reputation points
2 answers

Request a refund on digital game

I have a unexpected purchase for a digital game I did not make. I am requesting a refund

Windows for home | Other | Gaming
asked 2026-11-10T17:03:21.4033333+00:00
Martha Torres 0 Reputation points
edited the question 2026-11-10T19:40:35.1366667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Renew Home Office 2024

I had Home Office 2024 installed in Nov 2025. If I do not renew it what will happen to that program?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T17:02:44.5266667+00:00
JAN CONNICK 20 Reputation points
accepted 2026-11-10T17:05:46.46+00:00
JAN CONNICK 20 Reputation points
1 answer

I cannot receive hotmails

My hotmail account has been hacked. I have dealt with all the issues but I cannot receive emails.

Outlook | Web | Outlook.com | Email
asked 2026-11-10T17:00:25.14+00:00
Fred Greaves 0 Reputation points
answered 2026-11-10T17:00:40.3666667+00:00

AI answer

1 answer

Sole Global Administrator Lockout

Microsoft 365 tenant recovery. All admin sessions have expired, the only MFA device has been disposed of, and telephone support is unreachable. We have Microsoft-issued invoices and can prove domain ownership. Could a Microsoft staff moderator initiate a…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T16:58:24.0133333+00:00
Mario Rossi 0 Reputation points
answered 2026-11-10T17:30:32.4866667+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I received this link at my email It's coming from Microsoft Rewards

I received this link at my email It's coming from Microsoft Rewards. I need to be sure it's really; and it's not Fraud or a…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,702 questions
asked 2026-11-10T16:48:04.5333333+00:00
YASIN ISMAIL 0 Reputation points
accepted 2026-11-10T17:14:33.7966667+00:00
YASIN ISMAIL 0 Reputation points
1 answer

Como desinstalar completamente o office 2019 para instalar o office 2021?

Ao instalar o office 2021 continua aparecendo o office 2019 que está instalado em outro computador. Já desinstalei o office 2019 do outro computador mas continua aparecendo na nova instalação do 2021 no outro computador

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T16:43:23.2666667+00:00
OSMAR MARCHI 0 Reputation points
answered 2026-11-10T23:49:40.7566667+00:00
Ian-T 16,205 Reputation points Microsoft External Staff Moderator
2 answers

How to remove and expired credit card

I see this card expired on my personal account but it can't be removed. It says it might be used with something else like Azure. I've already replaced it with a regular card, but would still like to remove it.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T16:42:18.2633333+00:00
Scott Rudenstein 0 Reputation points
answered 2026-11-10T19:34:41.2933333+00:00
Christine Luna 27,805 Reputation points Independent Advisor
1 answer

Unable to contact Microsoft Office

How do I talk with a real person at Microsoft Office? I changed my server from "Shaw.ca" to iCloud.com in April (same prefix in email). I spent two and a half days then trying to make the changes with Microsoft Office before I lost access…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-10T16:42:06.4366667+00:00
Pam Dunn 0 Reputation points
answered 2026-11-11T02:45:17.19+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Authenticator App sign in issues

Hello, I recently got a new phone and am attempting to sign into the Authenticator app for business. However, it says I need to approve the sign in request via the app I am trying to sign in on and the only other sign in option is a verification code…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T16:38:38.75+00:00
Sanchez, Nathaniel 0 Reputation points
accepted 2026-11-10T17:23:35.5066667+00:00
Sanchez, Nathaniel 0 Reputation points
1 answer

Why is PowerPoint actually retarted?!

Why won't PowerPoint stop acting STUPID!!!!!! Holy Crap. I have a giant project due in a week and PowerPoint refuses to stop acting retarted. This is by far the worst thing that Microsoft has ever created

Microsoft 365 and Office | PowerPoint | For education | Windows
asked 2026-11-10T16:36:17.16+00:00
Amos, Everett R 0 Reputation points
answered 2026-11-10T17:18:54.9466667+00:00
John Korchok 237K Reputation points Volunteer Moderator
1 answer

Outlook Classic Storage Issue Affecting Multiple Users

We are currently experiencing an issue with Outlook Classic where users are encountering storage-related problems and are unable to work normally within the application. Notably, the same mailboxes function correctly in New Outlook, and users do not…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T16:33:54.97+00:00
Gundappa Yerolla 5 Reputation points
edited an answer 2026-11-10T17:13:41.49+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

Error code: 0x81000033 "Check your backup Windows Backup skipped backing up system image because one of the critical volumes does not have enough free space. Create some space by deleting unnecessary files and try again."

TLDR: Trying to back-up my pc to a drive, getting this error message^ I am trying to get the "Back up and Restore (Windows 7)" program to work but it just fails 10 minutes into the backup. I would like to back my pc up onto a 6TB External…

Windows for home | Windows 10 | Recovery and backup
asked 2026-11-10T16:33:04.9333333+00:00
Hooh 0 Reputation points
answered 2026-11-10T18:58:24.6333333+00:00
Ramesh 183.6K Reputation points Volunteer Moderator
0 answers

Artifact Signing: Identity Validation Failure After Verified ID Presentation — Need Explanation

Title: Artifact Signing (Trusted Signing): Verified ID issued, but presenting it fails with a network timeout in AuthenticatorProblem description Organization identity validation in Artifact Signing (formerly Trusted Signing) fails at the last step:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,772 questions
asked 2026-11-10T16:29:44.6766667+00:00
S-9601 0 Reputation points
1 answer

minecraft/microsoft account compromized

a few accounts linked to one of my emails were hacked yesterday, and this appears to include Microsoft, Microsoft likely being the main culprit for where the security breach started. My Microsoft account linked to my Minecraft account now sends the…

Windows for home | Other | Gaming
asked 2026-11-10T16:23:36.68+00:00
Jack N-S 0 Reputation points
answered 2026-11-10T16:24:31.3333333+00:00

AI answer