Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,930 questions
3 answers
One of the answers was accepted by the question author.
Microsoft has taken over my computer and I cannot get into my accounts
I purchased Microsoft Pro about 6 years ago. I do all the updates when they are available. Well now I cannot used any programs, all of a sudden I am signed into the cloud, which I did not authorize at all, which they are saying is full and I need to buy…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-10-16T15:12:54.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dani Lue
20
Reputation points
answered
2026-10-16T19:56:05.2533333+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
lock 9 light is ON
why the lock 9 light is ON and what it does on dell keyboard with win11
Windows for home | Windows 11 | Devices and drivers
25,001 questions
asked
2026-10-16T19:52:01.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 13%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Haim Gurman
20
Reputation points
accepted
2026-10-16T19:54:52.2233333+00:00
Haim Gurman
20
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I fix "The EAAntiCheatService service terminated with the following error: %%4294931798" when trying to run Battlefield 6?
Every time I try to Launch Battlefield 6 it will close without any error windows within a minute of loading into the main menu and when I open Event Viewer and open System there will only be one error as follows, "The EAAntiCheatService service…
Windows for home | Windows 11 | Performance and system failures
32,789 questions
asked
2026-10-16T00:35:47.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 3%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DraftiestGecko2
20
Reputation points
commented
2026-10-16T19:52:45.4666667+00:00
DraftiestGecko2
20
Reputation points
4 answers
One of the answers was accepted by the question author.
Why is sign-in to personal email account required every month?
Every month, usually towards the first of the month, my wife and I are both required to re-sign into our personal email accounts in order to gain access our accounts and our email messages. Why is this required every month? Can Microsoft prevent this…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,796 questions
asked
2026-10-14T14:50:07.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 69%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Courtney Brinson
20
Reputation points
accepted
2026-10-16T19:20:25.8433333+00:00
Courtney Brinson
20
Reputation points
2 answers
My payment on microsoft
I had my payment automatically and not sure how that happened. I need to speak with someone re the amount and what am I receiving from you.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,816 questions
asked
2026-08-11T17:14:13.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sueshrell Leon
0
Reputation points
recommended
2026-10-16T18:42:45.17+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Microsoft Account Recovery Stuck After Previously Approved Recovery Case Was Closed as “Inactive”
Microsoft Account Recovery Stuck After Previously Approved Recovery Case Was Closed as “Inactive” I am trying to recover a Microsoft account that was compromised and taken over by a hacker. I am now stuck in what appears to be an automated recovery loop,…
Windows for home | Other | Recovery and backup
717 questions
asked
2026-09-12T14:22:13.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jian Wu
20
Reputation points
commented
2026-10-16T18:35:15.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bringbackhotd
0
Reputation points
1 answer
One of the answers was accepted by the question author.
New Outlook on desktop, where is list of blocked senders?
To view blocked senders in the new Outlook, go to Settings > Mail > Junk email. From there, you can see the list of blocked senders and manage it as needed. I don't have this option in either "settings" gear wheel, on the left or on the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,338 questions
asked
2026-02-14T20:45:50.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 2%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
William Hansen
20
Reputation points
commented
2026-10-16T18:08:27.29+00:00
Hornblower409
19,160
Reputation points
2 answers
One of the answers was accepted by the question author.
Personal OneDrive suddenly stopped working
Personal OneDrive suddenly stopped working. Files show Access Denied, Manage Storage shows Unknown render failure, and the desktop app can’t reach the library.
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 36%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Microsoft Edge won't launch after latest update
Microsoft Edge simply won't launch. It shows up in the background processes but nothing more. It started yesterday, after I installed the latest update. I tried removing the update but the issue was not fixed. I tried repairing it, same thing. I tried…
Microsoft Edge | Open the browser | Windows 11
Microsoft Edge | Open the browser | Windows 11
Launching Microsoft Edge on Windows 11
713 questions
asked
2026-08-20T08:22:17.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Baykr
20
Reputation points
answered
2026-10-16T17:23:24.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 65%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Michael Rouse
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Received email notification From Microsoft about Deactivating Outlook Mail on 10/15/26
My friend has received several emails to her *.msn account regarding Outlook Mail being deactivated on 10/15/26. It says if not complete by 10/20/26, that her mailbox may be deactivated and all stored data may be permantly deleted. I told her I would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,902 questions
asked
2026-10-16T16:05:21.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
James Parry
20
Reputation points
accepted
2026-10-16T16:54:09.2766667+00:00
James Parry
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?
Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,005 questions
asked
2026-10-12T18:36:00.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 11%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Edgar Aguilar
65
Reputation points
accepted
2026-10-16T16:31:22.5066667+00:00
Edgar Aguilar
65
Reputation points
1 answer
One of the answers was accepted by the question author.
Files Storage: Issue mounting Azure file share — Mount failure in Azure Cloud Shell
Problem description I am experiencing an issue with Azure Cloud Shell where it fails to mount the Azure file share used for the cloud drive. The error message displayed is: "Warning: Failed to mount the Azure file share. Your cloud drive won’t be…
Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
1,514 questions
asked
2026-09-28T19:21:59.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David H. Campbell
20
Reputation points
commented
2026-10-16T16:06:10.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 86%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Harshavardhan Sriramula
0
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Why do you make it so hard to give Feedback?
I tried to give feedback on Outlook. Instead of just letting me type in a suggestion, it tried to make me look for similar comments. At least I guess that is what it did, I am not sure how I ended up where I did, commenting on someone else's post that…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Unable to Access Microsoft 365 Admin Center – Error 100014
Why am I getting error code 100014 when accessing https://admin.cloud.microsoft? The error says, “Login is not supported for consumer users without business presence.” I am using an Azure for Students subscription and a Microsoft Entra ID Free tenant. Is…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,371 questions
asked
2026-10-14T16:59:18.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 23%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Rahil Nazar
20
Reputation points
answered
2026-10-16T15:35:32.81+00:00
Rahil Nazar
20
Reputation points
1 answer
One of the answers was accepted by the question author.
I have been purchased Microsoft SQL Server Standard Edition 2025 downgrade Kit. But product license key is showing SQL Server Standard Edition 2019
I do require 2022 Product License Key. There is a mismatch with SQL Server Standard Edition 2025 downgrade kit and Product key license 2019
SQL Server Migration Assistant
SQL Server Migration Assistant
A Microsoft tool designed to automate database migration to SQL Server from Access, DB2, MySQL, Oracle, and SAP ASE.
603 questions
asked
2026-10-16T13:04:16.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 40%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Naveen C
20
Reputation points
commented
2026-10-16T15:27:19.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,416
Reputation points
2 answers
One of the answers was accepted by the question author.
Smart App Control
I develop and distribute two Windows desktop applications to volunteers of a charity, both applications are currently unsigned. Following a recent Windows update, Smart App Control began blocking the exe's and dll's. Disabling Smart App Control…
Windows for home | Windows 11 | Security and privacy
8,907 questions
asked
2026-10-16T14:47:51.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ian Brooke
46
Reputation points
accepted
2026-10-16T15:01:54.5133333+00:00
Ian Brooke
46
Reputation points
1 answer
One of the answers was accepted by the question author.
My Oticon hearing aids will pair with my Microsoft laptop (with Bluetooth LE Audio enabled), but won't connect. Thoughts?
I can pair my Oticon hearing aids to my Surface laptop, but they don't then connect. On screen, it says they connect for a moment, then are "Not connected". There is no "Connect" button to click.
Surface | Surface Laptop | Sound and camera
282 questions
asked
2025-11-03T21:15:51.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Richard E. Johnston
20
Reputation points
commented
2026-10-16T14:29:38.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 59%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Conners
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Can't log into Azure.com using my personal account
The codes on my authenticator for my personal account are 8 digits and Azure MFA are fewer digits. I can't log a ticket until I log in Im the only Global Administrator, i read i need help from Microsoft’s Data Protection to restore access
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,978 questions
asked
2026-10-14T15:39:19.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Henrry Portilla
25
Reputation points
accepted
2026-10-16T14:26:21.8366667+00:00
Henrry Portilla
25
Reputation points
2 answers
One of the answers was accepted by the question author.
BSOD DRIVER_POWER_STATE_FAILURE
Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…
Windows for home | Windows 11 | Performance and system failures
32,789 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 79%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Cannot access original Microsoft Learn profile — Credentials Support portal also broken
Hello Microsoft Support Team, I need assistance with an inaccessible Microsoft Learn profile. My original profile, martinrufino-4485, remains publicly visible with 72 badges and 21 trophies. However, after changing my Microsoft account email alias from…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,708 questions
asked
2026-10-10T17:32:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rufino Martin
40
Reputation points
commented
2026-10-16T12:59:48.1033333+00:00
Rufino Martin
40
Reputation points