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1 answer One of the answers was accepted by the question author.

How to get Remote Help to successfully connect to a Samsung Knox enrolled device in Intune

Hello! I have a Samsung tablet with me running the latest Android OS, and enrolled into Intune via Knox Mobile Enrollment. I have it applying to a group, every app I want on it is installing, and it's enrolled via user sign in. Specifically the…

Microsoft Security | Intune | Microsoft Intune Android
asked 2026-10-22T21:25:32.5266667+00:00
John Wentz 25 Reputation points
accepted 2026-10-26T14:20:07.2966667+00:00
John Wentz 25 Reputation points
2 answers One of the answers was accepted by the question author.

I completed all the learning paths under a course but it doesn't show in my profile that I finished that course

I completed all the learning paths under a course but it doesn't show in my profile that I finished that course. Do I have to do anything else to finish a course?

Community Center | Not monitored
asked 2026-10-26T11:44:01.95+00:00
Thu Uyen Le 40 Reputation points
accepted 2026-10-26T14:10:40.89+00:00
Thu Uyen Le 40 Reputation points
1 answer One of the answers was accepted by the question author.

New App - Copilot Health Gone?

So I've been using Copilot (now legacy version) and was enjoying the copilot health as it was able to pull in my wearable device information from my iOS (Garmin data to apple health then into Copilot health). Near the end of September 2026, I noted the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-26T13:24:00.8433333+00:00
Joey 20 Reputation points
commented 2026-10-26T13:29:57.4633333+00:00
Joey 20 Reputation points
4 answers One of the answers was accepted by the question author.

Basic Authentication for SMTP Deprecation

Hello, I understand that basic authentication is being discontinued later this year. Is Microsoft planning on creating temporary blocks as a way to remind users to prepare for the discontinuation? I believe they did this years ago for the TLS 1.1…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2025-03-07T19:06:34.1066667+00:00
Anon4343 576 Reputation points
answered 2026-10-26T13:11:50.2266667+00:00
Ashish Agarwal 0 Reputation points
1 answer

Microsoft Graph: Conversation History reports childFolderCount=1 but childFolders returns empty

Hello, I am investigating an inconsistency in the Microsoft Graph v1.0 Mail API when accessing the Conversation History folder in a personal Outlook.com mailbox. Observed behavior Two authenticated GET requests against the same folder returned HTTP 200…

Microsoft Security | Microsoft Graph
asked 2026-10-08T15:49:02.2933333+00:00
Cesar Martin Mombelly 0 Reputation points
recommended 2026-10-26T12:55:13.5433333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

add not loading only on Microsoft solitaire , many adds load normally , suspect this is one specific add

many adds load normally most times but multiple times a day when an add opens it consists of a dark screen and a spinning arrow. Occationaly if I close the app and re-open it will play but more often than not it repeats the black screen and spinning…

Microsoft Edge | Website issues | Windows 11
asked 2026-10-25T06:29:41.4466667+00:00
Brent Brentnall 20 Reputation points
accepted 2026-10-26T12:34:31.8466667+00:00
Brent Brentnall 20 Reputation points
2 answers One of the answers was accepted by the question author.

URGENT – Microsoft Data Protection Team Not Responding – Request for Escalation

Hello Microsoft Team, We urgently need assistance with our existing Microsoft 365 support case #****[Moderator note: Personally Identifiable Information removed], opened on October 18, 2026. Our company has lost access to its sole Global Administrator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-26T12:11:44.4566667+00:00
Ognjen Grujic 20 Reputation points
edited an answer 2026-10-26T12:26:33.66+00:00
Daniel-Vo 8,170 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Seeing 503 service not available for GPT 5.6 sol model on foundry for Oct 21

Continuously seeing 503 when trying to reach the GPT model 5.6 and in the logs seeing this error : was the model down yesterday fastapi.exceptions.HTTPException: 504: Could not call azure openai: { "error": { "message":…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,917 questions
asked 2026-10-22T07:02:30.0266667+00:00
Das, Sumeet (Contractor) 20 Reputation points
accepted 2026-10-26T12:17:12.37+00:00
Das, Sumeet (Contractor) 20 Reputation points
2 answers One of the answers was accepted by the question author.

how to fix this error

TITLE: Error A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote…

SQL Server Database Engine
asked 2026-10-23T19:03:36.11+00:00
Ujwala Desai 40 Reputation points
accepted 2026-10-26T11:59:38.87+00:00
Ujwala Desai 40 Reputation points
5 answers One of the answers was accepted by the question author.

Microsoft 365 and Office updates

Why am I not getting updates? According to Norton I should have build 16.0.20527.2088 version 2610 but I have build 16.0.20326.20232 version 2608. I'm new. How does Microsoft Ignite differ from Windows Forum? Am I using the wrong Forum?

Microsoft 365 and Office | Other
asked 2026-10-26T10:37:10.8233333+00:00
Alan Howe 20 Reputation points
answered 2026-10-26T11:52:17.09+00:00
DaveM121 949.2K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

PAYMENT DATE

Hello, I have trouble all the time with payment because my pay day is the 28th or 29th of the month.. I don't have any money right now and get paid on the 28th of October. I will pay then and can i please change my payment due date?"

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-26T10:37:05.48+00:00
Beth Morrison 40 Reputation points
accepted 2026-10-26T11:51:02.7066667+00:00
Beth Morrison 40 Reputation points
1 answer One of the answers was accepted by the question author.

télécharger l’application Authenticator Microsoft sur mon smartphone

Bonjour, Je ne peux pas télécharger l’application Authenticator Microsoft sur mon smartphone, par le biais de Play Store cette application (elle débute et s’arrête...). Je peux télécharger d’autres applications comme des jeux et autres. Le message…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Android
asked 2026-10-26T10:46:51.39+00:00
BERREHAIL Nora 20 Reputation points
commented 2026-10-26T11:24:19.47+00:00
BERREHAIL Nora 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to find a specific item from thousands

I have a giant table that lists items that customers can purchase. The table has just 2 fields: unique name and detailed description. However, this is hardly useful to a customer who is selecting an item by the attributes in the description. These…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-10-26T00:54:18.6533333+00:00
OLUGBENGA AJAO 40 Reputation points
commented 2026-10-26T10:43:57.9+00:00
Dora-T 2,255 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My certificate expires February 26, 2027. Still not possible to renew.

My Microsoft Certified: Azure Security Engineer Associate certification expires on February 26, 2027, but I still do not have the option to renew it. Based on the information I found, renewal should have become available 180 days before expiration, on…

Community Center | Not monitored
asked 2026-10-26T09:18:54.04+00:00
Marc van Gorp 20 Reputation points
accepted 2026-10-26T10:42:54.5866667+00:00
Marc van Gorp 20 Reputation points
1 answer One of the answers was accepted by the question author.

You can't pay this invoice in the Cost section. Says invoice is "locked" and contact support. The support generates useless AI text that doesn't connect to support or informs me how to unlock and pay.

Can somebody help me reach support to unlock my invoice I can't pay "locked" invoice

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-10-25T06:40:46.0833333+00:00
Azy 25 Reputation points
commented 2026-10-26T10:29:50.39+00:00
David Seabrook 250 Reputation points
1 answer One of the answers was accepted by the question author.

How to add course to Plan

While attempting to add the courses to my Learning plan system shows no plan exists & there is no redirection to create learning plan

Microsoft 365 and Office | Microsoft Viva | Viva Learning
asked 2026-10-26T10:03:52.6133333+00:00
Balaji Ng 20 Reputation points
answered 2026-10-26T10:12:47.3866667+00:00
Darren Bruce 2,610 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

KB5126836 (Oct 2026 Monthly Rollup, Server 2012 R2) – all FC/MPIO SAN disks fail to start (Code 10) after reboot

Has anyone else seen SAN disks disappear after installing KB5126836 on Windows Server 2012 R2? Environment: Windows Server 2012 R2 Standard (ESU), Dell PowerEdge R640 Emulex LPe35002 FC HBAs (elxfc 12.0.257.9, firmware 14.0.539.26) Microsoft MPIO…

Windows for business | Windows Server | Storage high availability | Other
asked 2026-10-26T03:36:18.52+00:00
Jayadeep Reddy Padala 25 Reputation points
answered 2026-10-26T10:09:41.4266667+00:00
Jayadeep Reddy Padala 25 Reputation points
4 answers One of the answers was accepted by the question author.

Office 2021 not working, says my license isn't activated

I purchased Office 2021 a few years ago and it has been working fine. I understand that this version is no longer supported, but it should still be working. It tells me that the license isn't active, and when I asked it to refresh it said "error…

Microsoft 365 and Office | Other
asked 2026-10-23T18:10:40.37+00:00
Gayla Lee 25 Reputation points
commented 2026-10-26T09:53:12.61+00:00
Barbara Demick 0 Reputation points
2 answers

Office Home & Student 2021

I purchased Microsoft Office Home & Student 2021 in April 2024 as a one-time, lifetime purchase. However, I recently encountered an issue on my Mac. When I open Word, Excel, or PowerPoint, I receive a message saying, “Activate Microsoft 365 to create…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-26T08:21:05.2233333+00:00
Ta Tanatibodee 0 Reputation points
recommended 2026-10-26T09:30:56.79+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Stinger64 Malware Scanner Vs M.D.A.?

I explored the installed Stinger64 free malware scanner and it was detecting and listing then removed all detections,as shown on the end of scan results lists,compared to the M.D.A. that ignored it ?, or didn't detect it?,or just allowed it?.Did you…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-10-17T02:23:49.1466667+00:00
Anonymous
recommended 2026-10-26T09:03:52.7266667+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator