Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,140 questions
0 answers
Erro ao processar pagamento na Microsoft Store – Compra de Robux
Olá, equipe de suporte da Microsoft! Estou enfrentando um problema ao tentar realizar compras de Robux no Roblox por meio do sistema de pagamentos do Xbox/Microsoft Store. Sempre que tento finalizar a compra, recebo a seguinte mensagem: "Fale…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked
2026-10-27T06:12:52.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Erika Pereira
0
Reputation points
asked
2026-10-27T06:12:52.6933333+00:00
Erika Pereira
0
Reputation points
0 answers
When I created my Azure account using a VPN, the country shown on my billing profile does not match my actual country, which means I cannot complete my educational resource verification.
我创建azure时使用了vpn导致我的账单显示国家不是我真实的国家，也就导致我无法通过我的教育资源认证，我该怎么做才能重新获得教育资源优惠，我甚至无法修改个人信息中的国家
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,820 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Does a Japanese developer need to enter My Number as Local TIN in W-8BEN?
I am an individual developer residing in Japan, preparing the tax form for my paid app on Microsoft Store. The W-8BEN form requires a Local TIN when I claim tax treaty benefits. Do I need to enter my Japanese Individual Number (My Number) in this field?…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-26T23:41:22.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 72%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN8%3C/text%3E%3C/svg%3E)
Narukami-8086
0
Reputation points
asked
2026-10-26T23:41:22.2+00:00
Narukami-8086
0
Reputation points
0 answers
Artifact Signing Service: Cannot Create Public Profile Due to Billing Account Country Restriction — Unsupported Country Code
Problem description I am trying to create a public individual profile for artifact signing, but the process is blocked because the billing account's country code is set to "FR" instead of "France". The onboarding flow does not accept…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-09-20T17:13:02.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mouncef C
0
Reputation points
commented
2026-10-26T22:30:19.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing: Identity Validation Still in Progress — Over 20 Business Days Waiting
Problem description I am asking about the status of a Trusted Signing identity validation request for my account, which has been in the 'In Progress' state for more than 20 business days since the original submission. Despite completing email…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-09-22T21:50:47.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 82%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET9%3C/text%3E%3C/svg%3E)
TannerN-9870
0
Reputation points
commented
2026-10-26T22:28:06.9566667+00:00
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing: Validation Failed — Document Age Issue and Submission Challenges
Problem description I am seeking assistance with an artifact signing validation issue. The validation process failed because one of the submitted documents was considered too old to be accepted for account verification. I received a message indicating…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-09-28T19:34:33.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 71%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER3%3C/text%3E%3C/svg%3E)
Ryan-3760
0
Reputation points
commented
2026-10-26T22:27:00.4666667+00:00
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing (Trusted Signing): organization identity validation fails — tenant callback returns 403 (surfaced as HTTP 500)
Problem description Trusted Signing (Artifact Signing) organization identity validation will not complete. It stays in "In Progress" even though the Verified ID step succeeds on the device. The backend fails during…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-10-03T19:37:37.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 70%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC2%3C/text%3E%3C/svg%3E)
codesigning2026-2709
0
Reputation points
commented
2026-10-26T22:24:35.1866667+00:00
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing: Certificate profile stopped issuing certificates — Issue after subscription reactivation
Problem description I am experiencing an issue where my Trusted Signing public certificate profile in East US stopped issuing certificates following a subscription reactivation on 2026-09-29. The last successful issuance was on 2026-09-30 at 07:27 UTC,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-10-08T19:10:43.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 40%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ0%3C/text%3E%3C/svg%3E)
Jonathan-0282
0
Reputation points
commented
2026-10-26T22:21:15.06+00:00
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing Service: Organization identity validation stuck in 'In Progress' for over 23 business days
Problem description I am concerned about the status of my organization identity validation request for my Trusted Signing / Artifact Signing account. The request has been marked as 'In Progress' for 23 business days since submission on September 8, 2026,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
asked
2026-10-12T16:43:26.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA4%3C/text%3E%3C/svg%3E)
alanfountain-4884
0
Reputation points
commented
2026-10-26T22:13:02.0633333+00:00
Harshitha Eligeti
4,530
Reputation points Microsoft External Staff
Moderator
0 answers
Aplicación privada publicada en Microsoft Store no aparece para usuario autorizado
Hola. Mi aplicación AULBYTE (Store ID: 9NRLNNXXF09B, versión 4.2.1.0) está certificada y publicada en Microsoft Store para una audiencia privada. La cuenta Microsoft de pruebas está registrada en el grupo AULBYTE QA, pero al abrir la ficha desde…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-26T21:46:43.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adrian Salas
0
Reputation points
edited the question
2026-10-26T21:50:15.0466667+00:00
Adrian Salas
0
Reputation points
0 answers
Azure Artifact Signing organization identity verification blocked by "You need permission"
We are enrolling our organization in Azure Artifact Signing. Our Artifact Signing account was created successfully, and our organization identity-validation request currently shows "In Progress." We received Microsoft's "Action required:…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
account subscription issues
i have an account. i pay monthly. i cannot open teams on my account. it wants me to subscribe. but i already have
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,043 questions
asked
2026-10-26T18:53:36.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
lindsey bristow
0
Reputation points
commented
2026-10-26T19:36:03.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUD%3C/text%3E%3C/svg%3E)
Ujwala Desai
20
Reputation points
0 answers
Can't add Windows & Xbox (Apps and games) program to existing Partner Center publisher; Store sign-up creates a new account
We have an existing, verified Partner Center account (publisher "CMiC Global", enrolled in Commercial Marketplace and the AI Cloud Partner Program) and need to publish a Windows desktop app (MSIX) to the Microsoft Store under that same…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-26T19:31:02.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karan Singh
0
Reputation points
asked
2026-10-26T19:31:02.27+00:00
Karan Singh
0
Reputation points
0 answers
Azure for Education Sign-up form does not work
The Azure for Education sign up form no longer works. The School name field shows no options after typing into it (used to come up with "SUNY College of Technology at Alfred State" or something similar when I would type in "Alfred")…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,089 questions
asked
2026-10-23T18:46:18.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 34%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dilan
5
Reputation points
commented
2026-10-26T15:04:52.4266667+00:00
Hemant Bharadwaj
370
Reputation points Microsoft Employee
0 answers
Clarification on responseUrl and referrer Parameters in Microsoft Marketplace SaaS Purchase Flow
We are a SaaS publisher integrating with the Microsoft Marketplace and are currently testing the purchase flow for our published SaaS applications. During our testing, we observed the following behavior: For non-pricing SaaS apps, Microsoft redirects…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
0 answers
Outlook 2021 no sincroniza Gmail por IMAP - Error 0x800CCC0E
Tengo Microsoft Office Hogar y Empresas 2021, con licencia permanente, en Windows 11. Outlook clásico tiene configuradas dos cuentas Gmail mediante IMAP/SMTP. Una funciona perfectamente, mientras que la otra no consigue descargar los mensajes de la…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,132 questions
asked
2026-10-26T11:29:28.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 30%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gustavo Ferreiro
5
Reputation points
commented
2026-10-26T14:02:34.08+00:00
Gustavo Ferreiro
5
Reputation points
0 answers
Unable to sign into Azure using personal Microsoft account
I had previously created an Azure subscription using my personal Microsoft account. I have not used it for anything in a while. When I tried to sign back in with it, I'm getting MFA errors. I can sign into other Microsoft services with no issue using MFA…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,854 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 73%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
0 answers
This is a test thread, please don't delete1
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,820 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 48%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Store payout verification stuck at “Not started” — unable to create a support request
Hello, I need assistance with payout verification for my Microsoft Store developer account in Partner Center. This issue concerns Microsoft Store payouts, not an Azure subscription or the Cloud Solution Provider (CSP) program. Payout verification…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
error en bucle perdida del registro en Autenticator
sunto: Pérdida de Microsoft Authenticator e imposibilidad de verificar la identidad Estimado equipo de soporte de Microsoft, Tengo una cuenta personal de Microsoft y he perdido el teléfono donde estaba instalado Microsoft Authenticator. Actualmente…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,854 questions
asked
2026-10-25T18:47:36.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 42%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pere Palau
0
Reputation points
commented
2026-10-26T10:18:11.1966667+00:00
Nathan Roberts (SN)
14,201
Reputation points Student Ambassador
Volunteer Moderator