1,889,299 questions

Sort by: Updated
0 answers

How do I go back to the old copilot version please

I been using copilot since 2023 and I want to go back to the old version the new one is just bad, and I would prefer an old version how do I skip the migration and how do I get the old and better version of copilot back this new update is bad and I quit…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-11-08T04:17:30.21+00:00
Aidan Wendt 0 Reputation points
2 answers

Surface boot error

I was working on my surface book 2pro and all of the sudden requested a restart for update and then it reopened and I got an a blue screen where I should write the recovery key and kept me in a loop until now I have a blue screen where it says we…

Surface | Surface Book | Performance and maintenance
asked 2026-11-06T19:29:17.61+00:00
amira-4039 0 Reputation points
commented 2026-11-08T04:17:17.4666667+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
2 answers

Cancel Subscription

I had an old email account with Microsoft Office 365. I want to cancel it, being that my card was charged. I cannot login to my old account because I do not have access to my old email any longer. My old email is: ******@gmail.com My current is…

Microsoft 365 and Office | Other
asked 2026-11-08T02:31:59.6933333+00:00
Madeleine Turco 0 Reputation points
answered 2026-11-08T04:14:44.8366667+00:00
paulr0511 49,750 Reputation points Independent Advisor
2 answers

Bug getting Soundwave Headphones.

In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,688 questions
asked 2026-10-21T17:35:05.22+00:00
Camille Chaaya 0 Reputation points
commented 2026-11-08T04:14:44.3833333+00:00
Camille Chaaya 0 Reputation points
1 answer

Artifact Signing: Unable to complete verifiable credentials — Submission conflict and network errors

Problem description I am experiencing issues completing the verifiable credentials process for my Artifact Signing account. The verification process cannot be finalized, and the case details suggest a conflict during final submission from the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,702 questions
asked 2026-11-07T22:13:03.8433333+00:00
Chandra Shekhar Tekwani 0 Reputation points
answered 2026-11-08T04:12:16.9066667+00:00
Sedat SALMAN 14,535 Reputation points MVP
1 answer

Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error

Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2026-11-06T09:44:22.99+00:00
Tien Tran 0 Reputation points
commented 2026-11-08T04:11:20.03+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
1 answer

HTTP 429 (no_capacity) on GPT-5.1 Deployment Despite Available Rate Limits in Sweden Central

Description We are experiencing intermittent HTTP 429 responses from an Azure AI Foundry endpoint serving GPT-5.1 (gpt-5.1-2025-11-13) in the Sweden Central region. The issue does not appear to be related to request rate limits or token quota exhaustion.…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,125 questions
asked 2026-11-06T09:01:26.7866667+00:00
Yigitcan Olmez 0 Reputation points
answered 2026-11-08T04:10:38.5533333+00:00
Sedat SALMAN 14,535 Reputation points MVP
1 answer

I do not have permission to manage my Azure Services.

I had previously created a free Azure account with my primary email. But Authenticator would not give me the correct code to log in. I was advised to create a second email and create an account from that. I now have a paid subscription. I linked…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,205 questions
asked 2026-11-07T21:35:02.8433333+00:00
Jack Dingler 0 Reputation points
answered 2026-11-08T04:09:01.5866667+00:00
Sedat SALMAN 14,535 Reputation points MVP
1 answer

Azure Communication Services SMS: does a UK-registered sender deliver to Channel Islands (Jersey/Guernsey) mobile numbers?

We plan to use Azure Communication Services for one-way outbound SMS (login links) to mobile numbers that are mostly UK but include a substantial number in the Channel Islands. The Channel Islands are not served by UK mobile carriers. The networks there…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,841 questions
asked 2026-11-05T21:35:16.6+00:00
ASM UK 0 Reputation points
answered 2026-11-08T04:07:24.3066667+00:00
Sedat SALMAN 14,535 Reputation points MVP
2 answers

Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
Nicola Urquhart 0 Reputation points
commented 2026-11-08T04:04:54.6366667+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing — AU10TIX rejected ID verification; Microsoft assistance needed

I’m completing Azure Artifact Signing verification for OC AERIAL LIMITED in New Zealand. After photographing my ID and completing the selfie, AU10TIX said “Sorry, you do not meet the requirements” and directed me to support. Its support form appears…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,702 questions
asked 2026-11-02T20:54:10.5433333+00:00
Alex Owen-Cooper 0 Reputation points
commented 2026-11-08T04:02:23.25+00:00
Alex Owen-Cooper 0 Reputation points
2 answers

Image thumbnails are way too small on large displays and this issue has been going on for years with no fix

I am fairly new to Windows 11. I stopped using Windows when 7 went EOL due to how much 10 pissed me off. 11 came with my new computer, so I decided to give it a try to see if anything has improved. Some improvement, but there is this one issue that is…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-07T01:16:15.5033333+00:00
Mark R 0 Reputation points
commented 2026-11-08T04:02:13.1433333+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
2 answers

SharePoint folder application permission assignments: does delegated Files.ReadWrite plus human ownership suffice?

I am seeking a documented least-privilege clarification for Microsoft Graph v1.0 and SharePoint Online, without tenant diagnostics or access. Scenario: a separate human administrator provisioning client would create two application resource assignments…

Microsoft 365 and Office | SharePoint | Development
asked 2026-11-07T06:19:54.4833333+00:00
Pauline Price 0 Reputation points
edited an answer 2026-11-08T03:59:46.8766667+00:00
Jayden-P 4,305 Reputation points Independent Advisor
2 answers

Windows Update Failure

Hi everyone, I have been running my Windows 11 Home laptop and facing an issue where Windows Update fails to install the latest updates for about a month. I tried to reinstall Windows while keeping my personal files. However, even after the…

Windows for home | Windows 11 | Windows update
asked 2026-11-07T17:37:02.18+00:00
Milk Chocolate 0 Reputation points
commented 2026-11-08T03:59:26.7766667+00:00
Milk Chocolate 0 Reputation points
1 answer

My windows 11 PC does not have Realtek Audio Console installed

I was trying to fix an output/input issue but i could not find Realtek Audio Console installed is it supposed to be installed or do i need to install it?

Windows for home | Windows 11 | Apps
asked 2026-11-07T22:20:49.1966667+00:00
jazzy null 0 Reputation points
answered 2026-11-08T03:54:16.21+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
1 answer

Word objective is to move Racebase to top of the page

Hello From I have text "Racebase" I need to go to the top of same page please, using vba. Racebase is halfway down the page.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T21:44:03.0533333+00:00
SteveD 685 Reputation points
commented 2026-11-08T03:53:43.1566667+00:00
SteveD 685 Reputation points
2 answers

How to fix - hotmail-com.olc.protection.outlook.com. (52.101.41.123, the server for the domain hotmail.com.).

How can I fix blocked emails - When sending an email from a Gmail account to hotmail I get Delivery has failed to these recipients or groups…… The following organization rejected your message: hotmail-com.olc.protection.outlook.com. (52.101.41.123, the…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T03:18:16.7333333+00:00
Vicki Thomas 0 Reputation points
answered 2026-11-08T03:52:55.3733333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
2 answers

remove backup email

my backup email got hacked and im unable to use it I have my phone connected to this outlook account will I be able to remove my backup email without me needing to access my email?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T20:57:36.13+00:00
Leo Morris 0 Reputation points
edited an answer 2026-11-08T03:51:59.44+00:00
Hornblower409 18,720 Reputation points
2 answers

transfer my accounts to my new phone

I have gotten a new phone because my Face ID was failing on my old one and I have three accounts on my old Authenticator setting them up again could take months. How can I transfer them to my new phone?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T14:26:48.2366667+00:00
Hobley, Alethea 0 Reputation points
edited the question 2026-11-08T03:51:50.1166667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers

Cannot access my own OneDrive files, says I do not have permission.

Something happened to my OneDrive, when I opened it initially it said I had been locked out so I signed back in. I am using OneDrive on the Edge browser. When I go to the My files tab, it says this: "Unknown render failure. Attempted to perform an…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-07T17:49:39.7666667+00:00
Max A 0 Reputation points
edited the question 2026-11-08T03:51:25.65+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator