Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,796 questions
2 answers
Unrecognized Microsoft 365 Family Subscription – Cancellation and Refund Request
Hello Microsoft Support Team, I need assistance with an unrecognized charge on my Mastercard. On [moderator's note: PII removed], I was charged ARS 45,999 for a Microsoft 365 Family subscription. After investigating the transaction through my Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-12T00:32:25.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Ivana Anaya
0
Reputation points
edited the question
2026-11-12T09:43:34.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
3 answers
loading new outlook with icloud
generated app password then entered. once entered it said wrong password now I cant restart new outlook to reenter or restart process
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,299 questions
asked
2026-11-09T13:33:22.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Ben Geci
0
Reputation points
answered
2026-11-12T09:43:17.8133333+00:00
Hornblower409
18,970
Reputation points
0 answers
Email has been changed
Has anyone else been logged in using a Passkey and then had their email changed? If so, leave a comment so we can see who's experienced it.
Microsoft Security | Intune | Security
Microsoft Security | Intune | Security
Managing and enforcing security policies for devices and apps to protect organizational data through Intune
569 questions
2 answers
Files have disappeared from one drive account. Folders are there but files are not
90% of my files have disappeared from One Drive. The Folders are there but the files are not. I have tried all of the steps advised in help forums however I still cannot find these files. I have not deleted them, there does not seem to be any…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,441 questions
asked
2026-11-12T00:07:47.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Shelley Edwards
0
Reputation points
edited an answer
2026-11-12T09:36:06.22+00:00
Craig Long
19,015
Reputation points
0 answers
[Poland Central] Azure OpenAI Vector Stores stopped working since Nov 10 – 404 "Workspace not found"
Hello, Since November 10, 2026, all Vector Store management operations (listing, creating, and attaching files) for our Azure OpenAI resource deployed in the Poland Central region have stopped working. We use Vector Stores in conjunction with the…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,141 questions
asked
2026-11-12T09:33:19.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jarosław Bochenek
0
Reputation points
1 answer
Resource 18258123737-1823 was dislowed y Aure This policymaintins setofbest vailbleregiong has full access to Azure services with optimal performance. Should you need additional or different regions, contact support.
Resource 18258123737-1823 was dislowed y Aure This policymaintins setofbest vailbleregiong has full access to Azure services with optimal performance. Should you need additional or different regions, contact support.
Azure Storage
Azure Storage
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,899 questions
asked
2026-11-12T09:24:43.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 70%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
张 龙腾
0
Reputation points
answered
2026-11-12T09:34:37.3366667+00:00
AI answer
2 answers
Stuck in a 2FA loop with Outlook and Microsoft Authenticator on my work email
Stuck in a 2FA loop with Outlook and Microsoft Authenticator on my work email Hi , I am locked out of my company Outlook email account and stuck in an endless verification loop with the Microsoft Authenticator app. When I try to sign in to my Outlook…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,862 questions
asked
2026-11-12T08:52:25.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shanmuga Durai K
0
Reputation points
answered
2026-11-12T09:32:57.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
1,995
Reputation points
Independent Advisor
0 answers
Windows 11 multi-monitor: after disconnecting external display, taskbar only shows apps from that display; other open windows missing
Environment: Windows 11 25H2 (OS Build 26200.9711), ThinkPad T14 Gen6. External monitor Dell P2723DE connected via USB-C. Two virtual desktops in use. Taskbar setting “Show my taskbar apps on: taskbar where window is open”. Steps to reproduce: Connect…
Windows for home | Windows 11 | Display and graphics
5,429 questions
asked
2026-11-12T09:32:18.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYD%3C/text%3E%3C/svg%3E)
Yoan Dzhelekarski
0
Reputation points
3 answers
Tellimuse tühistamin
Tere! Mul oli MS365 prooviperiood ja ma ei soovinud osta toodet. Ometi võtsite minu kontolt raha, mida soovin aga tagasi. Millal maksate?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,796 questions
asked
2026-11-09T17:11:20.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mikk Telgmaa
0
Reputation points
commented
2026-11-12T09:32:38.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
31,165
Reputation points Microsoft External Staff
Moderator
2 answers
Running HP Device name Nolaclat Processor Snapdragon(R) X - X126100 - Qualcomm(R) Oryon(TM) CPU (2.96 GHz) Installed RAM 16.0 GB (15.6 GB usable) Graphics card Qualcomm(R) Adreno(TM) X1-45 GPU (128 MB) Storage 81 GB of 477 GB used Device ID 7F31F291-AAD6-
Trying to download drivers for CanoScan Lide 300 and it is telling me this program not supported by this computer.
Windows for home | Windows 11 | Devices and drivers
24,993 questions
asked
2026-11-12T04:04:10.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Teri Graffia
0
Reputation points
answered
2026-11-12T09:32:14.6633333+00:00
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 11 26H2: Random Audio Crackling and Frame Drops – High DPC Latency from NVIDIA and DirectX Drivers
Problem I’m experiencing intermittent audio crackling/stuttering and random frame drops on my Windows 11 PC. The audio issue happens even when I’m not gaming. Frame drops also occur outside of Cyberpunk 2077. I’m trying to determine whether this is…
Windows for home | Windows 11 | Performance and system failures
32,782 questions
asked
2026-11-08T21:40:03.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 57.99999999999999%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
Xdjustwill
20
Reputation points
commented
2026-11-12T09:32:03.4433333+00:00
Kai-H
31,165
Reputation points Microsoft External Staff
Moderator
0 answers
Azure Database for PostgreSQL: Server Stuck on Update State After Tier Change — Assistance Needed
Problem description I am experiencing an issue where my Azure Database for PostgreSQL flexible server is stuck in the 'Updating' state after attempting to change the compute tier from General Purpose to Burstable. The server has remained in this state…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,119 questions
asked
2026-11-12T09:30:28.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 43%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Azure Admin
0
Reputation points
asked
2026-11-12T09:30:28.9333333+00:00
Azure Admin
0
Reputation points
1 answer
Bing For Places Verification
How do we prompt Bing For Places to email or text a verification code. The only option offered is mail which we've requested twice and haven't received.
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,586 questions
asked
2025-11-25T22:21:46.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 11%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Matt B
0
Reputation points
commented
2026-11-12T09:30:13.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mike Johnson - Ocala Pro AC Repair
0
Reputation points
2 answers
EAC deletion : How to re-install
If, in a attempt to load Fortnite after multiple issues, I delete all of EAC off of my computer via : (C:) then the Programs (x86). I've tried to un-install and re-install the game, and all of the other fixes do not work, is there a website I can go to,…
Windows for home | Windows 11 | Gaming
5,547 questions
asked
2026-11-11T03:21:07.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Trevor Kohout
0
Reputation points
commented
2026-11-12T09:29:19.3133333+00:00
Kai-H
31,165
Reputation points Microsoft External Staff
Moderator
1 answer
Sync files between Macbook Pro OneDrive location and files on OneDrive.live.com
I have a family account on MS 365. I have a Macbook Pro. I save files on it and I see the files on the location folder of OneDrive. The OneDrive app in the top right corner shoes that all files are synced and backed up. However, when I go to…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,249 questions
asked
2026-11-11T05:55:45.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 87%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYY%3C/text%3E%3C/svg%3E)
YP Yashodhara
0
Reputation points
commented
2026-11-12T09:28:58.47+00:00
Kai-H
31,165
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft office cannot verify the license for this product. You should repair the Office program by using Control Panel
Microsoft office cannot verify the license for this product. You should repair the Office program by using Control Panel
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,919 questions
asked
2026-11-12T08:53:57.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
arun shukla
0
Reputation points
answered
2026-11-12T09:27:35.9833333+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
3 answers
Bing Places - My Claimed Business Is Not Showing Up Accurately When Searching On Bing
I claimed my business on Google and synced the profile to Bing sometime last year. Now, when I search for my business on Bing, the old, out-of-date, inaccurate version of my business shows up instead of my owned, updated and accurate version of the…
Bing | Search | Unexpected search results
Bing | Search | Unexpected search results
Outcomes that are irrelevant or not aligned with the user's query, often requiring refinement of search terms.
418 questions
asked
2025-11-04T22:58:18.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brooke B
15
Reputation points
answered
2026-11-12T09:26:24.25+00:00
Mike Johnson - Ocala Pro AC Repair
0
Reputation points
1 answer
Locked out of account, useless support, finally got a case opened that just randomly closed with zero update, THIS IS THE WORST EXPERIENCE EVER HELP ME
Hello, On august 18th the company I work for got hacked and my email and accounts got hacked as well, in just a minute the hacker was able to log into my old Microsoft account (made a new one just to try to get help) and was able to change all my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,813 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 42%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Clarity dashboard slow and failing to load
Hello, I recently installed Microsoft Clarity on my company’s website. The dashboards are great, but they are very slow to use, and I am unable to view the data I need because the pages keep loading indefinitely or fail altogether. I have tried on…
Microsoft Copilot | Other
2,414 questions
asked
2026-11-11T16:46:02.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
guillaume boudreault
0
Reputation points
edited the question
2026-11-12T09:25:09.08+00:00
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
1 answer
How to connect to the server to see Outlook Items
Some Outlook folders show the message: There are more items in this folder. Connect to the server to see them. How do I connect to the server?
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,102 questions
asked
2025-07-22T21:21:06.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Goldsmith, Richard
0
Reputation points
edited a comment
2026-11-12T09:22:31.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ6%3C/text%3E%3C/svg%3E)
JB-6623
0
Reputation points