Grouping in New outlook

Martin Oxley 0 Reputation points
2026-11-12T17:47:23.64+00:00

Hi

Is it possible to group emails in new outlook like you could in old outlook?

Thx

Outlook | Windows | New Outlook for Windows | For home
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  1. John Jefferson Doyon 90,930 Reputation points Independent Advisor
    2026-11-12T18:25:51.1066667+00:00

    Hi, @Martin Oxley

    Do you mean grouping emails by conversation (email threads), or grouping them by specific fields such as sender, category, size, or importance, as you could in Classic Outlook?

    As AI answer already mentioned, New Outlook supports grouping messages by conversation. However, the advanced custom "Group By" feature available in Classic Outlook is not currently supported in New Outlook.

    New Outlook does allow sorting emails by different fields, but sorting is different from grouping.

    Could you clarify which type of grouping you're trying to achieve?

    Click "Add comment" to let me know.

    Thanks!

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  2. AI answer

    2026-11-12T17:49:23.3133333+00:00

    New Outlook can group messages by conversation, but Microsoft’s documented custom field-based Group By procedure—such as grouping by sender, category, size, or importance—is for classic Outlook.

    Group messages by conversation in new Outlook

    1. Select Settings (gear icon).
    2. Go to Mail → Reading Pane.
    3. Under Message organization, choose:
      • Group messages by conversation
      • Group messages by branches within conversations
      • Do not group messages

    A conversation collects messages from the same email thread and subject line. ^1^

    If you mean classic custom grouping

    Classic Outlook provides View → View Settings → Group By, where you can group by fields such as Categories, Subject, Size, or Importance, and optionally add subgroup levels. ^2^

    The available Microsoft documentation does not confirm an equivalent custom Group By view in new Outlook. If that exact view is essential, use classic Outlook for it. You can also request the capability in new Outlook through Help → Give Feedback; Microsoft directs new-Outlook feature requests there. ^3^

    References

    1. View email messages by conversation in Outlook
    2. Group or ungroup messages in your Inbox | Microsoft Support
    3. Feature comparison between new Outlook and classic Outlook
    AI-generated content may be incorrect. Read our transparency notes for more information.

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